diff --git a/README.md b/README.md
index 3cdab14..e01f089 100644
--- a/README.md
+++ b/README.md
@@ -4,7 +4,7 @@ A Python tool that generates comprehensive vendor punchlist reports from Excel f
 
 ## Features
 
-- **Direct Excel Processing**: Reads Excel files directly using pandas (no LLM required)
+- **Direct Excel Processing**: Reads Excel files directly using pandas
 - **Data Normalization**: Automatically normalizes vendor names, statuses, and priorities
 - **24-Hour Updates**: Tracks items added, closed, or changed to monitor status in the last 24 hours (based on Baltimore/Eastern timezone)
 - **Priority Tracking**: Groups items by priority levels (Very High, High, Medium, Low)
diff --git a/html_generator.py b/html_generator.py
index 0e662d2..290273d 100644
--- a/html_generator.py
+++ b/html_generator.py
@@ -510,8 +510,8 @@ def generate_html_content(report_data: Dict) -> str:
         }}
         
         .badge-danger {{
-            background: #fee2e2;
-            color: #991b1b;
+            background: #dc2626;
+            color: white;
         }}
         
         .badge-secondary {{
@@ -777,6 +777,10 @@ def generate_html_content(report_data: Dict) -> str:
                 <h3>{summary.get('total_open', 0)}</h3>
                 <p>Open</p>
             </div>
+            <div class="summary-card danger">
+                <h3>{summary.get('total_incomplete', 0)}</h3>
+                <p>Incomplete</p>
+            </div>
         </div>
         
         <div class="tabs-container">
@@ -1160,6 +1164,7 @@ def generate_vendor_section(vendor: Dict) -> str:
     closed_count = vendor.get('closed_count', 0)
     open_count = vendor.get('open_count', 0)
     monitor_count = vendor.get('monitor_count', 0)
+    incomplete_count = vendor.get('incomplete_count', 0)
     
     updates_24h = vendor.get('updates_24h', {})
     oldest_unaddressed = vendor.get('oldest_unaddressed', [])
@@ -1171,6 +1176,7 @@ def generate_vendor_section(vendor: Dict) -> str:
     closed_items = vendor.get('closed_items', [])
     monitor_items = vendor.get('monitor_items', [])
     open_items = vendor.get('open_items', [])
+    incomplete_items = vendor.get('incomplete_items', [])
     
     # Convert to lists if needed (they should already be lists)
     if not isinstance(closed_items, list):
@@ -1179,6 +1185,8 @@ def generate_vendor_section(vendor: Dict) -> str:
         monitor_items = []
     if not isinstance(open_items, list):
         open_items = []
+    if not isinstance(incomplete_items, list):
+        incomplete_items = []
     
     # Group all items by priority for the "All" tab
     # Combine all items first
@@ -1206,6 +1214,13 @@ def generate_vendor_section(vendor: Dict) -> str:
             seen_names.add(name)
             all_items_combined.append(item)
     
+    # Add all incomplete items
+    for item in incomplete_items:
+        name = item.get('punchlist_name', '')
+        if name and name not in seen_names:
+            seen_names.add(name)
+            all_items_combined.append(item)
+    
     # Group items by priority level
     very_high_all = []
     high_all = []
@@ -1252,6 +1267,10 @@ def generate_vendor_section(vendor: Dict) -> str:
                         <div class="stat-value" style="color: #ef4444;">{open_count}</div>
                         <div class="stat-label">Open</div>
                     </div>
+                    <div class="stat-item">
+                        <div class="stat-value" style="color: #dc2626;">{incomplete_count}</div>
+                        <div class="stat-label">Incomplete</div>
+                    </div>
                 </div>
             </div>
             
@@ -1263,6 +1282,7 @@ def generate_vendor_section(vendor: Dict) -> str:
                     <button class="status-tab" onclick="switchStatusTab(this, '{vendor_name}')" data-status="closed">Closed ({closed_count})</button>
                     <button class="status-tab" onclick="switchStatusTab(this, '{vendor_name}')" data-status="monitor">Monitor ({monitor_count})</button>
                     <button class="status-tab" onclick="switchStatusTab(this, '{vendor_name}')" data-status="open">Open ({open_count})</button>
+                    <button class="status-tab" onclick="switchStatusTab(this, '{vendor_name}')" data-status="incomplete">Incomplete ({incomplete_count})</button>
                 </div>
                 
                 <div class="status-tab-content active" data-status="all" data-vendor="{vendor_name}">
@@ -1309,6 +1329,15 @@ def generate_vendor_section(vendor: Dict) -> str:
                         </ul>
                     </div>
                 </div>
+                
+                <div class="status-tab-content" data-status="incomplete" data-vendor="{vendor_name}">
+                    <div class="section">
+                        <div class="section-title">Incomplete Items ({len(incomplete_items)})</div>
+                        <ul class="item-list">
+                            {''.join([generate_item_html(item) for item in incomplete_items]) if incomplete_items else '<li class="empty">No incomplete items</li>'}
+                        </ul>
+                    </div>
+                </div>
             </div>
         </div>
     """
diff --git a/report_generator.py b/report_generator.py
index 1358926..ac5b36a 100644
--- a/report_generator.py
+++ b/report_generator.py
@@ -1,9 +1,8 @@
 #!/usr/bin/env python3
 """
-Report Generator - Direct Generation (No LLM Required)
+Report Generator
 
 Generates vendor reports directly from preprocessed Excel data.
-All requirements fulfilled programmatically - no AI needed!
 """
 
 import json
@@ -38,7 +37,7 @@ def generate_report(
     verbose: bool = True
 ) -> dict:
     """
-    Generate vendor report directly from preprocessed data - NO LLM required!
+    Generate vendor report directly from preprocessed data.
     
     Args:
         reports_dir: Directory containing Excel files
@@ -50,7 +49,7 @@ def generate_report(
     """
     if verbose:
         print("=" * 70)
-        print("DIRECT REPORT GENERATION (No LLM Required)")
+        print("REPORT GENERATION")
         print("=" * 70)
         print(f"Loading and preprocessing Excel files from '{reports_dir}'...")
     
@@ -115,9 +114,14 @@ def generate_report(
                        if item.get('status', '').lower() == 'complete' or item.get('is_closed', False)]
         monitor_items = [convert_item_to_punchlist_item(item) for item in all_items 
                         if item.get('status', '').lower() == 'monitor']
+        incomplete_items = [convert_item_to_punchlist_item(item) for item in all_items 
+                           if item.get('status', '').lower() == 'incomplete' and not item.get('is_closed', False)]
         open_items = [convert_item_to_punchlist_item(item) for item in all_items 
                      if item.get('status', '').lower() == 'incomplete' and not item.get('is_closed', False)]
         
+        # Calculate incomplete count
+        incomplete_count = len(incomplete_items)
+        
         # Create vendor metrics
         vendor_metrics = VendorMetrics(
             vendor_name=vendor_name,
@@ -137,6 +141,8 @@ def generate_report(
         vendor_dict['closed_items'] = [item.model_dump() for item in closed_items]
         vendor_dict['monitor_items'] = [item.model_dump() for item in monitor_items]
         vendor_dict['open_items'] = [item.model_dump() for item in open_items]
+        vendor_dict['incomplete_items'] = [item.model_dump() for item in incomplete_items]
+        vendor_dict['incomplete_count'] = incomplete_count
         
         vendors.append(vendor_dict)
     
@@ -149,7 +155,8 @@ def generate_report(
             "total_items": sum(v.get('total_items', 0) if isinstance(v, dict) else v.total_items for v in vendors),
             "total_closed": sum(v.get('closed_count', 0) if isinstance(v, dict) else v.closed_count for v in vendors),
             "total_open": sum(v.get('open_count', 0) if isinstance(v, dict) else v.open_count for v in vendors),
-            "total_monitor": sum(v.get('monitor_count', 0) if isinstance(v, dict) else v.monitor_count for v in vendors)
+            "total_monitor": sum(v.get('monitor_count', 0) if isinstance(v, dict) else v.monitor_count for v in vendors),
+            "total_incomplete": sum(v.get('incomplete_count', 0) if isinstance(v, dict) else 0 for v in vendors)
         }
     )
     
@@ -167,6 +174,10 @@ def generate_report(
                 report_data['vendors'][i]['monitor_items'] = vendor_dict['monitor_items']
             if 'open_items' in vendor_dict:
                 report_data['vendors'][i]['open_items'] = vendor_dict['open_items']
+            if 'incomplete_items' in vendor_dict:
+                report_data['vendors'][i]['incomplete_items'] = vendor_dict['incomplete_items']
+            if 'incomplete_count' in vendor_dict:
+                report_data['vendors'][i]['incomplete_count'] = vendor_dict['incomplete_count']
     
     # Save to file if specified
     if output_file:
@@ -203,7 +214,7 @@ def generate_report(
 if __name__ == "__main__":
     import argparse
     
-    parser = argparse.ArgumentParser(description="Generate vendor reports from Excel files (no LLM required)")
+    parser = argparse.ArgumentParser(description="Generate vendor reports from Excel files")
     parser.add_argument(
         "--reports-dir",
         type=str,