Vendors
Total Items
Closed
Monitor
Incomplete
Description: Tippers cycle continuously - rising to 100% then descending and repeating.
Date Identified: 2025-11-03
Date Completed: 2025-11-05
Status Updates: 11/5 - RME (@denrbin) confirmed completion 11/4 - Logic has been corrected on all but 4 Tippers. Shuttles will have 3 stage cycle (50/75/100%) and carts will have 1 cycle to 100% .Remaining 4 will be completed by 11/5 11/3 Will Johnson will deep dive correct Tipper logic is installed.
Description: Tippers cycle continuously - rising to 100% then descending and repeating.
Date Identified: 2025-11-03
Date Completed: 2025-11-05
Status Updates: 11/5 - RME (@denrbin) confirmed completion 11/4 - Logic has been corrected on all but 4 Tippers. Shuttles will have 3 stage cycle (50/75/100%) and carts will have 1 cycle to 100% .Remaining 4 will be completed by 11/5 11/3 Will Johnson will deep dive correct Tipper logic is installed.
Description: A majority of the load balancing defects are being incorrectly attributed to disabled chutes when they're actually caused by "disabled" bypass belts. The team expected this metric to improve once all four virtual sorters became active, but the issue persists. Ops Engineering is now conducting a deep dive, pulling packages for container research to verify correct routing paths through the sorter. They need to confirm with Beumer that defect coding is properly registered in the system, and MFO will be contacted to rule out any mapping concerns that might be contributing to the misattribution.
Date Identified: 2025-11-03
Date Completed: 2025-11-07
Status Updates: 11/6 Monitoring changes pending completion 11/5 due to the SEV2 on NIT sort 11/4, site would like to monitor for one more day. 11/4 Site wanted to monitor overnight to validate, if there are not any issues will be closed out 11/5. 11/3 Sorter Logic (Round Robin, Waterfall. etc.) is assigning packages to the bypass. Logic change should be implemented by 11/5.
Description: AWCS was not sending multiple destinations for NC and Crossbelt in S02 Message
Date Identified: 10/15/2025
Status Updates: 10/15 - Jamari Randle changed NC Config to have two destinations, still waiting for a change to Crossbelt Config
Description: The site is requesting a detailed schedule for vendor coverage to ensure 24/7 support availability.
Date Identified: 2025-11-03
Status Updates: 11/10 - Eli will provide once avail and final PO cut 11/6 POs issued for extended coverage through year-end. Updated escalation list needs redistribution to army and operations teams. OE schedule shared with OPS. 11/5 Angela, Eli, Anthony were not on the call for an update - will followup off line for expectation of coverage schedule. 11/3 PO's submitted for the Vendors to support through 12/21. Working on the schedule for OE.
Description: Several jam points are inaccessible to RME/Ops for safety reasons, requiring vendor (DCS) callouts which significantly increases jam clear times. Long-term solutions include platforms post-peak, but for immediate peak support, WHS-approved ladders are being deployed on the mezzanine. Start Up team completed a site walkthrough on 10/28-10/29 with RME and safety. MTN6 RME will mark locations for Cotterman ladder deployment, with ladders being disassembled at ground level and reassembled on the mezzanine to cover 70-80% of elevated conveyance. Some areas will remain inaccessible due to space constraints. The site has two manual one-person lifts with six more on order for mezzanine deployment, with training scheduled next week. Operations is partnering with OE and RME to identify the top 10 jam locations and frequencies to develop a deployment strategy, while assessing whether additional vendor support is needed during the volume ramp.
Date Identified: 2025-10-20
Status Updates: 11/10 - 11/6 22-23 Cotterman ladders deployed (target was 25). Need to order more 12-step units. Two single-man lifts on order through Adam Gray. Additional lifts needed for center area and back platform. 11/5 16/25 ladders completed. 11/4 8/25 ladders have been setup on the Mezz. 11/3 25 Ladders are needed for Jam clearing on the Mezz. Currently all Ladders are assembled and must be broken down and brought up to the Mezz. Est. of 10 days completion.
Description: Deep dive metrics analysis has revealed that between 40,000 to 50,000 defects are diverting to PS daily. Using Grafana Lane watch, the data shows that Jackpot chutes (11001, 12098, 13003, 14086) are receiving 30% to 50% of the site's daily processed volume, indicating a significant diversion issue that needs investigation.
Date Identified: 2025-11-05
Status Updates: 11/7 - Barun / Sean will deep dive this more details. Team will coordinate and followup. 11/6 Sean will deep dive this issue. Need to track daily package diversion counts and create Pareto chart of root causes. 11/5 FE Controls to deep dive - currently unsure if Grafana is counting the defects correctly.
Description: Ops, GEMS and MFO will review the floor layout to find opportunities to prevent jiffy divert on bypass lines
Date Identified: 2025-11-07
Status Updates: 11/10 - Connect with MFO to place D2Cs before palletized chutes and allow jiffy divert on palletized chutes. 11/07 - Layout deep dive in progress to identify divert opportunities for jiffys and prevent jiffy bypasses and jams caused by jiffys.
Description: AWCS was not sending multiple destinations for NC and Crossbelt in S02 Message
Date Identified: 10/15/2025
Status Updates: 10/15 - Jamari Randle changed NC Config to have two destinations, still waiting for a change to Crossbelt Config
Description: Several jam points are inaccessible to RME/Ops for safety reasons, requiring vendor (DCS) callouts which significantly increases jam clear times. Long-term solutions include platforms post-peak, but for immediate peak support, WHS-approved ladders are being deployed on the mezzanine. Start Up team completed a site walkthrough on 10/28-10/29 with RME and safety. MTN6 RME will mark locations for Cotterman ladder deployment, with ladders being disassembled at ground level and reassembled on the mezzanine to cover 70-80% of elevated conveyance. Some areas will remain inaccessible due to space constraints. The site has two manual one-person lifts with six more on order for mezzanine deployment, with training scheduled next week. Operations is partnering with OE and RME to identify the top 10 jam locations and frequencies to develop a deployment strategy, while assessing whether additional vendor support is needed during the volume ramp.
Date Identified: 2025-10-20
Status Updates: 11/10 - 11/6 22-23 Cotterman ladders deployed (target was 25). Need to order more 12-step units. Two single-man lifts on order through Adam Gray. Additional lifts needed for center area and back platform. 11/5 16/25 ladders completed. 11/4 8/25 ladders have been setup on the Mezz. 11/3 25 Ladders are needed for Jam clearing on the Mezz. Currently all Ladders are assembled and must be broken down and brought up to the Mezz. Est. of 10 days completion.
Description: The site is requesting a detailed schedule for vendor coverage to ensure 24/7 support availability.
Date Identified: 2025-11-03
Status Updates: 11/10 - Eli will provide once avail and final PO cut 11/6 POs issued for extended coverage through year-end. Updated escalation list needs redistribution to army and operations teams. OE schedule shared with OPS. 11/5 Angela, Eli, Anthony were not on the call for an update - will followup off line for expectation of coverage schedule. 11/3 PO's submitted for the Vendors to support through 12/21. Working on the schedule for OE.
Description: A majority of the load balancing defects are being incorrectly attributed to disabled chutes when they're actually caused by "disabled" bypass belts. The team expected this metric to improve once all four virtual sorters became active, but the issue persists. Ops Engineering is now conducting a deep dive, pulling packages for container research to verify correct routing paths through the sorter. They need to confirm with Beumer that defect coding is properly registered in the system, and MFO will be contacted to rule out any mapping concerns that might be contributing to the misattribution.
Date Identified: 2025-11-03
Date Completed: 2025-11-07
Status Updates: 11/6 Monitoring changes pending completion 11/5 due to the SEV2 on NIT sort 11/4, site would like to monitor for one more day. 11/4 Site wanted to monitor overnight to validate, if there are not any issues will be closed out 11/5. 11/3 Sorter Logic (Round Robin, Waterfall. etc.) is assigning packages to the bypass. Logic change should be implemented by 11/5.
Description: AWCS was not sending multiple destinations for NC and Crossbelt in S02 Message
Date Identified: 10/15/2025
Status Updates: 10/15 - Jamari Randle changed NC Config to have two destinations, still waiting for a change to Crossbelt Config
Description: The site is requesting a detailed schedule for vendor coverage to ensure 24/7 support availability.
Date Identified: 2025-11-03
Status Updates: 11/10 - Eli will provide once avail and final PO cut 11/6 POs issued for extended coverage through year-end. Updated escalation list needs redistribution to army and operations teams. OE schedule shared with OPS. 11/5 Angela, Eli, Anthony were not on the call for an update - will followup off line for expectation of coverage schedule. 11/3 PO's submitted for the Vendors to support through 12/21. Working on the schedule for OE.
Description: Several jam points are inaccessible to RME/Ops for safety reasons, requiring vendor (DCS) callouts which significantly increases jam clear times. Long-term solutions include platforms post-peak, but for immediate peak support, WHS-approved ladders are being deployed on the mezzanine. Start Up team completed a site walkthrough on 10/28-10/29 with RME and safety. MTN6 RME will mark locations for Cotterman ladder deployment, with ladders being disassembled at ground level and reassembled on the mezzanine to cover 70-80% of elevated conveyance. Some areas will remain inaccessible due to space constraints. The site has two manual one-person lifts with six more on order for mezzanine deployment, with training scheduled next week. Operations is partnering with OE and RME to identify the top 10 jam locations and frequencies to develop a deployment strategy, while assessing whether additional vendor support is needed during the volume ramp.
Date Identified: 2025-10-20
Status Updates: 11/10 - 11/6 22-23 Cotterman ladders deployed (target was 25). Need to order more 12-step units. Two single-man lifts on order through Adam Gray. Additional lifts needed for center area and back platform. 11/5 16/25 ladders completed. 11/4 8/25 ladders have been setup on the Mezz. 11/3 25 Ladders are needed for Jam clearing on the Mezz. Currently all Ladders are assembled and must be broken down and brought up to the Mezz. Est. of 10 days completion.
Description: Deep dive metrics analysis has revealed that between 40,000 to 50,000 defects are diverting to PS daily. Using Grafana Lane watch, the data shows that Jackpot chutes (11001, 12098, 13003, 14086) are receiving 30% to 50% of the site's daily processed volume, indicating a significant diversion issue that needs investigation.
Date Identified: 2025-11-05
Status Updates: 11/7 - Barun / Sean will deep dive this more details. Team will coordinate and followup. 11/6 Sean will deep dive this issue. Need to track daily package diversion counts and create Pareto chart of root causes. 11/5 FE Controls to deep dive - currently unsure if Grafana is counting the defects correctly.
Description: Ops, GEMS and MFO will review the floor layout to find opportunities to prevent jiffy divert on bypass lines
Date Identified: 2025-11-07
Status Updates: 11/10 - Connect with MFO to place D2Cs before palletized chutes and allow jiffy divert on palletized chutes. 11/07 - Layout deep dive in progress to identify divert opportunities for jiffys and prevent jiffy bypasses and jams caused by jiffys.
Description: Exception chute arm disengaged prior to all cartons being filled on semi-autos. Logic needs to be amended. Apply to all areas
Date Identified: 10/14/2025
Date Completed: 10/17
Status Updates: 10/14 - Interim measure in place to force arm extension, Kevin working on updating logic at all VS fixed 10/14
Description: Chute/conveyor beacon at the top of the problem solve chutes directly off of the sorter are not automatically clearing when the downstream belts are cleared. Indicating that the PS chutes are full or unavailable for packages to divert
Date Identified: 10/14/2025
Date Completed: 2025-10-17
Status Updates: complete
Description: Adjust tipper logic to prevent two tippers from dumping at the same time and jamming the line
Date Identified: 10/14/2025
Date Completed: 2025-10-19
Status Updates: 10/16 - in progress... ECD : 10/20 (dtw needed) 10/19 - inprocess will be complete by EOD KK 10/19 - Fixed
Description: Update SCADA status accuracy with info sent from Beumer
Date Identified: 10/14/2025
Date Completed: 10/17
Status Updates: 10/14 - All necessary information received from Beumer to execute change 10/16 - closed
Description: 10/17 - Ian adjusted the 3 merges on MCM2 to max length to xbelt to 42" Monitor and update MCM01 flow splitter
Date Identified: 10/17
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Noncon detection length reduced to 41"
Description: Packages that are over-width that should pass through to noncon are being diverted at the inbound flow splitter - causing jams (KK 11/7)
Date Identified: 2025-11-07
Date Completed: 2025-11-09
Status Updates: KK 11/7 - We are investigating how to add width into the divert decision at inbound. KK 11/8 - Robin made the hardware/software updates to PS1/2/3, will continue the rest tomorrow KK 11/10 - Over-width detection has been added to all PS lines as of last night
Description: Noncons are being diverted to PS lanes. Happens sporadically, not systemically. Seems to occur primarily at PS2, with some reports of it happening at PS7. (KK 11/10 - this has been occurring but never formally logged)
Date Identified: 2025-11-10
Status Updates: KK 11/10 - Still unsure why this happening. Hard to evaluate whether any potential fixes we apply are effective without data. Most occurences come anecdotally and with pictures. We can observe PS2 splitter for 30 mins and watch dozens of noncons pass through correctly. Igor and Robin are both still actively investigating the issue. KK 11/11 - Duplicate now that Amazon updated this list with their internal punchlist. Row 199. Closing this one.
Description: Logic timers from semi-auto at all virtual sorters need to be adjusted
Date Identified: 10/14/2025
Status Updates: 10/16 - fix applied monitor as VS become active
Description: Jiffys are getting to noncon causing jams and potential damage to intralox sorters (KK 11/7)
Date Identified: 2025-11-07
Status Updates: KK 11/7 - Observed inbound flowsplitter to see why jiffys were not being diverted. Findings were that very light jiffys or jiffys with non-flat topology could not physically be diverted successfully. The tracking PEs and logic worked as it should. The diverting mechanism actuates when the jiffy traversed the divert point. In the case of light jiffys, they other did not have enough weight to engage with the roller bed to divert, or they started to divert but catch air which then reduces downward pressure and reduces engagement with divert mechanism. In the case of non-flat jiffy (convex or circular footprint), the jiffy tumbled or rolled around when trying to divert. In both cases, we grabbed several jiffys that failed to divert due to physics and re-inducted them, to prove that the logic was picking them up and attempting to divert them, and in some cases they were diverted. I have reached out to DCS and intralox to confirm what the minimum recommended MTBH weight is for the inbound intralox flow splitters. KK 11/8 - Talked with Deepak about potential solutions, he suggest having a fixed divert on each noncon sorter and divert anything less than noncon length there (including jiffys). He said he would follow up internally and let us know how to proceed.
Description: SCADA is being updated through cooperation between Autstand and Firm Engineering across all three Autstand sites (SAT9, MTN6, CNO8). Operations has identified Active Alarms as a barrier, as the alarms are backlogged and not clearing from the Active Alarms tab. Additionally, the Statistics/Status tab is currently unavailable, limiting system monitoring capabilities.
Date Identified: 2025-10-15
Status Updates: 11/10 - Monoriting 11/7 - Autstand pushed updates for sorter statistics. Needs validation before closing this item. 11/4 @deepak requested a list of the Metrics that are needed and currently not available. Expo will be onsite 11/7 and will compile a list. 11/3 Austand working through update improving user interface. KK 11/11 - Root cause identified last night, patch to be rolled out today. SCADA server running out of resources, causing it to become unresponsive and show the wrong statuses. Scada 2.0 template bloat and ineffecient data/alarm handling on our end will be addressed.
Description: The 3 to 1 merge is merging side by side creating jams downstream. This could also lead to double packages getting inducted to the sorter.
Date Identified: 2025-11-08
Status Updates: 11/8 - issue added from Controls deep diving on site. Vendor has updated the merge logic using a MCM. Issue to be monitored. Video attached. KK 11/11 - There is no systemic issue that we are aware of. There are two specific belts, one on UL9 and UL14 that under certain circumstances can cause a side-by-side because they are behaving errantly. These two belts do not stop or start at the speed which we need for the logic to work. We have already tried swapping the VFD and brake resistor, and verified the logic. We discussed with DCS and they assured us that it could not be a mechanical issue. We have seen every day packages being unloaded side-by-side directly from the trailer, and packages loaded on top of eachother. Frankly, I think most of the side-by-sides are caused by this. Not to say that we have occurences due to the merge, but it is not the only factor.
Description: Non-con packages are getting diverted to auto induct causing jams at the inducts and too many reversals by the auto induct.
Date Identified: 2025-11-08
Status Updates: 11/10- Autstand added logic to measure width in addition to length to identify packages that may have rotated orientation. `1/09 - deep dive from controls shows measurements are not reliable and lengths are not calculated accurately causing in-consistent behavior at the flow splitter. KK 11/10 - Still unsure why this happening. Hard to evaluate whether any potential fixes we apply are effective without data. Most occurences come anecdotally and with pictures. We can observe PS2 splitter for 30 mins and watch dozens of noncons pass through correctly. Igor and Robin are both still actively investigating the issue.
Description: Jam beacons at the merge are not showing jams. It is happening across all merges.
Date Identified: 2025-11-08
Status Updates: 11/10 - Autstand adjusted the PE- monitoring , 11/09 - After further inspection all the jam beacons are reporting the wrong place. Jam happened at the 7-1 merge, the beacon light up but jam cannot be found in that location.picture attached for reference.
Description: Packages going directly to jackpot, jam the sorter and affect overall flow
Date Identified: 2025-11-11
Status Updates: KK 11/11 - Issue first occurred last night at the end of DAY sort. Igor cam and investigated, noticed high number of unexpected package and lost tracking. Identified some problem PEs and adjusted. The issue occurred again at the beginning of DAY sort 11/11. Igor came in and is still investigating. The issue is transient.
Description: First few rollers not able to be engaged due to missing part on both Problem Solve lines
Date Identified: 10/14/2025
Status Updates: 10/14 - First problem solve line complete, second will be complete by EOD
Description: There is no reset at the end of the NC sorters need to be at proximity of jam clearing
Date Identified: 10/15/2025
Date Completed: 2025-10-18
Status Updates: 10/17 - buttons there, programimed, waiting on bracket
Description: JR button is behind the saefty fencing move to outside of fencingv (all areas)
Date Identified: 10/15/2025
Status Updates: 10/17 - downtime window needed. 10/21 - to be scheduled KK 11/7 - I learned that this was done almost two weeks ago actually, closing this item
Description: Conveyable cartons are entering the non-con at a high rate. Verify all 7 flow splitters are working correctly
Date Identified: 10/15/2025
Status Updates: 10/17 -- adjusted still fine tuning. may reduce nc length..TBD
Description: AutStand not sending DIM data in S01 Message
Date Identified: 10/15/2025
Status Updates: 10/15 - Matt Specht fix mid sort 10/17 - COMPLETE
Description: Need to add jam reset pb for end of sorter jam pe, currently the only reset is at the head of the nc sorter
Date Identified: 10/15/2025
Status Updates: duplicate
Description: Receiving "Destination Not Attempted" in the wrong use case/scenario for the NC Sorter, see screenshot
Date Identified: 10/15/2025
Date Completed: 2025-10-21
Status Updates: 10/17 -- follow up KK 10/21 - Based on container research data from Sherri, this reason code is no longer being sent in our S04
Image: image.png
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: 10/17 fixed
Date Identified: 10/15/2025
Date Completed: 2025-10-27
Status Updates: 10/16- Reviewed logic/flow. Updated installed at noon. Will be monitoring KK 10/27 - Issue seems to be resolved
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: Fixed, realigned PE
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: Please ensure the cart is loaded centered in the chute, too far to the left or right, or skewed will result in the overhead sensor will read the frame of the cart and prematurely trigger full 10/17 - fixed
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: Fixed - bad button, has been replaced
Date Identified: 10/15/2025
Date Completed: 2025-10-18
Status Updates: Temporary buttons in placed at the end of each sorter, brackets pending
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: SCADA is showing cameras, the live feeds don't work at the moment, pending AMZ response for configuration (I contacted Davo and JC from ops eng for this) 10/17 fixed
Date Identified: 10/15/2025
Date Completed: 2025-10-27
Status Updates: 10/17 - need more info KK 10/18 - Need more info KK 10/21 - No clarification received KK 10/27 - No clarification received, closing this item
Date Identified: 10/15/2025
Status Updates: Fixed - corrected flow control on problem solve rollers
Date Identified: 10/15/2025
Date Completed: 2025-10-27
Status Updates: Flow/assignment issue - to be addressed by Sherri (AMZ) and MFO today 11/1 10/17 monitor KK 10/27 - Issue seems to be resolved
Date Identified: 10/15/2025
Date Completed: 2025-10-19
Status Updates: Need further clarification 10/19 - completed 10/19 KK - Done
Description: 10/17 DCS investigated and found the PEs on one of the tipper takeaways was installed/attached incorrectly. Autstand was advised to fix PEs
Date Identified: 10/17
Date Completed: 2025-10-27
Status Updates: KK 10/27 - Investigated, found no issues
Date Identified: 10/15/2025
Status Updates: KK 10/18 - Need further clarification KK 10/21 - No clarification received - closed as duplicate (Row 120)
Date Identified: 10/15/2025
Date Completed: 2025-10-20
Description: S012075
Date Identified: 10/16/2025
Date Completed: 2025-10-19
Status Updates: KK 10/19 - Done
Description: Virtual sort- D
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: IH 10/18 - Confirmed functionality of the chute.
Description: Virtual sort- D
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: IH 10/18 - Confirmed functionality of the chute.
Description: Virtual sort D D2C S014041
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: KK 10/17 - PRS photoeyes have been re-aligned and tightened
Description: Flow Desk
Date Identified: 10/16/2025
Date Completed: 2025-11-07
Status Updates: KK 11/7 - Added dock door numbers to screens
Description: Problem solve
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: KK 10/17 - PRS photoeyes have been re-aligned and tightened
Description: BC problem solve
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: KK 10/17 - PRS photoeyes have been re-aligned and tightened
Description: Flow Desk
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Adjusting the camera angle is not possible from SCADA. Can be done by accessing the camera directly with its IP address.
Description: Semi induct C
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: MC: Blue Light was NOT on when investigated, still went ahead to realign better PE/teach again (10/18/25)
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: MC: Blue Light was NOT on when investigated, still went ahead to realign better PE/teach again (10/18/25)
Description: Inbound
Date Identified: 10/16/2025
Date Completed: 2025-10-16
Status Updates: KK 10/16 - Splitter logic adjusted
Description: VS-D (But I assume all virtual sorters)
Date Identified: 10/16/2025
Date Completed: 2025-10-16
Status Updates: KK 10/16 - Raised ALL D2C Full height 6-8" above last setting
Description: Chute S014073
Date Identified: 10/16/2025
Status Updates: IH 10/18 Resolved. IO Mapping issue.
Description: VS-D
Date Identified: 10/17/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Noncon detection length reduced to 41"
Description: Inbound 3-1 merges
Date Identified: 10/17/2025
Date Completed: 2025-10-19
Status Updates: IH 10/19 SCADA Updated
Description: PS11-11CH6NC Intralox Sorter (S02)
Date Identified: 10/17/2025
Status Updates: KK 10/27 - Need clarification. I don't see the relation between PS11-11 and the intralox sorter. KK 11/10 - Did not receive clarification, closing this item
Description: PS11-11CH6NC
Date Identified: 10/17/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Realigned and trained photoeye
Description: Buemer scada
Date Identified: 10/17/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Our global start button is confirmed to start all autStand conveyors and Beumer CMC/SMC conveyors, only if they are not faulted.
Description: Main Sorter
Date Identified: 10/18/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Noncon detection length reduced to 41"
Description: Non-Con sorter
Date Identified: 10/18/2025
Date Completed: 2025-10-27
Status Updates: KK 10/18 - MFO issue KK 10/19 - Not MFO, need to deep dive tracking/diverting/etc KK 10/20 - Identified potential issue with a photoeye missing incoming packages at scan tunnel induct, which manifest as unknown/unexpected packages and causing some packages to go off-the-end. We adjusted this sensor and are monitoring. Initial observations seem promising KK 10/27 - Resolved
Description: SEMI-D
Date Identified: 10/18/2025
Date Completed: 2025-10-27
Status Updates: KK 10/18 - Logic continually being optmized (monitor) KK 10/27 - This is a duplicate item related to bulk induct shutes (row 6), I will close it
Date Identified: 10/18/2025
Status Updates: KK 10/21 - Aware of a couple "stuck" alarms - still investigating why RS 10/30 - This issue seems to be fixed
Date Identified: 10/18/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Disabled, pending physical removal
Description: getting "false jams" of box stopped in from of PE when belt stops. Bypass jams are difficult to access need to minimize them
Date Identified: 2025-10-19
Date Completed: 2025-10-27
Status Updates: KK 10/19 - Verified that it is not being caused by runup logic, need to continue to monitor KK 10/27 - False jams seemed to have stopped being as frequent. There is still no runup logic causing this.
Description: report export crashed system
Date Completed: 2025-11-04
Status Updates: 11/1 RC - SCADA was updated to improve performance yesterday NIGHT. KK 11/4 - Assuming this is related to SCADA crashing when trying to export large amounts of data (like a week of alarms). We addressed, just tested and it did not crash.
Description: mcm02 by monday 11/4. mcm01 ul 1-3 done. mcm01 complete.
Date Completed: 2025-11-09
Status Updates: 11/3 - no update... Igor at BNA8 KK 11/6 - Plan sent to AMZ, targetting to execute at noon on 11/8 KK 11/8 - Lack of downtime today prevented us from executing, we are replanning for tomorrow 6-8AM downtime, operations put a building volume cap in place KK 11/10 - This was complete yesterday, marking as Complete
Date Identified: 2025-11-04
Date Completed: 2025-11-05
Status Updates: RC 11/6 - All DTC chutes' full heights have been raised 6".
Description: KK 11/6 - Per Chris' Twi sort 11.6 report - PS8-5 jammed but did not animate on SCADA
Date Identified: 2025-11-06
Status Updates: KK 11/12 - Fixed
Description: Jiffy got to noncon and stuck in a T-plate causing NCP1-6-TPE1 to jam, but this did not animate at all on SCADA, leading to a slower than typical resolution (KK 11/7)
Date Identified: 2025-11-07
Status Updates: RC 11/8 - Incorrectly in what way? KK 11/8 - Fixed
Description: Dead rollers on one of the aligners caused the aligners to jam and stop running, but the vertical belt kept running - damaging the vertical belt
Date Identified: 2025-11-10
Date Completed: 2025-11-10
Status Updates: KK 11/10 - I modified the logic to work this way. If downstream is running, that allows the rollers to run. If the rollers are running, then the vertical belt is allowed to run. Previously, if downstream was running, both the rollers and vertical belt were allowed to run.
Description: Fluid Load Lane displays as "Lane Unavailable" when the FLL is actually operational (blue lit).
Date Identified: 2025-10-15
Date Completed: 2025-11-09
Status Updates: 11/07 - D99 - messages are not correct. Reporting lane unavilable. Beumer needs to update messages. 11/6 Past due. Logic changes were attempted yesterday but didn't work and were rolled back. Now testing on one lane (BYCD 2). Autstand (integrator) is making code changes with internal controls team monitoring. Results expected tomorrow. 11/5 due to the SEV2 on NIT sort 11/4, site would like to monitor for one more day. 11/4 Implemented logic change 11/4 - monitoring.through 11/5 and will be closed if no new issues are reported.
Description: Bypass shows as Lane Unavailable/Non-operational when the Bypass is at capacity (full/blue lit).
Date Identified: 2025-10-15
Date Completed: 2025-11-09
Status Updates: 11/07 - D99 messages need to be updated. Beumer needs to update the messages. 11/6 Similar to MTN6-002, bypass lines being optimized with inch in store logic to maintain product flow and reduce lane unavailables. Testing in progress 11/5 Testing the run up logic was not successful, @davaoste is waiting for next steps from the vendor. 11/4 Bypass Logic will be updated on one sorter to test - if successful, the defect will now show as lane full instead of Lane unavailable and will roll out to the rest of the bypasses by 11/7 if no issues are found in the test period. 11/3 Once FLL change has been monitored and confirmed, Logic change will be rolled out to the bypasses. Need to rollout separately to have time to monitor clean data before rolling out the second change.
Description: Merge optimization is underway with the non-con specification temporarily reduced from 47" to 42" while Autstand optimizes the merges. The inducts to Virtual sorters A and C (UL1-12) have been completed. Once all inducts are optimized, the non-con spec will be expanded back to 47". During this optimization process, it's safer to route smaller packages to non-con rather than sending larger packages to the crossbelt system.
Date Identified: 2025-10-15
Status Updates: 11/10 - In progress 11/07 - Improvement made in flow splitters with proper diverts. However, square boxes are still creating jams. Logic to prevent small boxes going to NC and NC going to XB has been fixed. 11/6 Egor evaluating timing issues with 3-to-1 merge logic. Only first 3 merges updated, 4 remaining need logic updates. Gapping/pitching incomplete on MCM2-1, scheduled for Saturday. 11/5 Will coordinate with OPS for schedule of DT windows for each IB lane to make the update. Will be completed by 11/7 11/4 Testing completed,, will rollout 1 IB lane at a time to be completed by 11/5. 11/3 Logic change to reduce 42" until merge logic optimization is complete. KK 11/11 - To be clear, we had to reduce to 42" because the auto induct will reject anything greater than that. It will not be raised back to 47". Discussed on the daily call today - moving to design rather than mechanical/controls.
Description: Semi Auto D induct
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Tweaking logic, continually adding optmizations
Image: see video in comments
Description: NON con sorter 1 and 2 not diverting
Date Identified: 10/17/2025
Status Updates: KK 10/18 - For the whole sort yesterday we had 13 No Reads out of 500 inducted (2.6%) we will see what can be done to reduce this. IH 10/19 Datalogic & PLC update conducted. Will continue to monitor. KK 11/30 - Fixed the "Unknown" S04 message, verified with AWCS data
Description: Bypass showing lane unavailable when not running, instead of full. Bypass shows relatively high unavailable rate. (KK 11/7 - Writing this descrpition retroactively, I am not sure who began tracking this issue or when)
Date Identified: 2025-11-03
Status Updates: KK 11/4 - All bypasses were made to show "Full" rather than "Unavailable" when the bypass was not running KK 11/5 - Tried enabling run-up for a bypass lane, issue with logic, caused jams, rolled back KK 11/7 - Run-up logic enabled on whole BYDC during downtime, will monitor upcoming sort KK 11/9 - Run-up for all bypass belts enabled, caught a few cases where there were jams, we fixed the logic. KK 11/10 - Almost all bypass jams dropped from the jam hitlist today, a good sign.
Description: Add crossbelt sorter statistics to ignition SCADA (KK 11/7 - Writing this descrpition retroactively, I am not sure who began tracking this issue or when)
Date Identified: 2025-11-03
Status Updates: KK 11/7 - Updated statistics section of SCADA to show sorter stats before 11/7 DAY sort. First time testing with live data, there are some bugs to address KK 11/8 - Updated SCADA to address sorter statistic bug, looks correct now, pending validation by Amazon
Description: Update SCADA to show inch and store conveyors as YELLOW while inch and store is enabled and BLUE while inch and store is full (KK 11/7)
Date Identified: 2025-11-07
Status Updates: KK 11/9 - Done for all FL lanes and PRS lanes, bulk to follow
Description: PS8-6 flow splitter is sucking in packages at the discharge end (KK 11/7)
Date Identified: 2025-11-07
Status Updates: KK 11/8 - Observed this for about 2 hours during TWI sort. I saw the scenario that could lead to a package getting sucked in. 50% physics and 50% logic. Very light jiffys tend to ignore the divert rollers, just like inbound. I modified the PS8-5 splitter logic and PS8-8 flow logic in order to mitigate this happening. Ultimately I think it is not 100% preventable, except for maybe waterfalling onto the conveyor directly
Description: UL8-7 UL11-7 Problem with port on APF
Date Identified: 2025-10-10
Status Updates: 10/23 ST soluton is changing the port... LT reseach with Rockwell 10/29 - Rockwell to send engineer to test system 10/30 ; 10/30 RC - Rockwell visit not happening today. TBD. 10/30 - looking to send "capable engineer" to address engineer. today another encoder failed UL18-10 (all merge stop - 20 min swapping) 11/3- Rockwell scheduled to be on site 11/6. KK 11/7 - Rockwell came to site and investigated, but ultimately was not able to deterine the root cause of the issue, they collected data which they will use at their lab to try to recreate the issue and investigate further. KK 11/8 - Rockwell suggested to try a different setting on the encoders, we are targetting 11/10 to do this. KK 11/10 - Not enough downtime during the day to do the change KK 11/12 - We are doing the suggested change on UL14 during the DAY/TWI downtime window. Will evaluate for the next sort.
Status Updates: KK 11/10 - Will not happen before peak
Description: UL16-1, UL15-3, UL10-2 (both sides) UL8-1 , UL7-3, UL6-1 protect or relocate devices
Date Identified: 2025-11-04
Status Updates: KK 11/10
Description: Tippers that are flow-stopped during the dumping sequence will remain raised and fault after a period of inactivity.
Date Identified: 2025-11-06
Status Updates: KK 11/7 - It seems this only started happening once the code from Pioneer was "updated". Requires further investigation - as holding a tipper queued up and ready to tip as soon as the belt became available has always been standard practice.
Description: Level (50/100% fullness) PEs are not showing in SCADA or in the beacons — tested on chutes DD119, DD319, DD320, and DD321 — which indicates a system issue affecting both SCADA and the beacon network. There are also instances where SCADA displays blue (package detected) while the beacon does not, even though no package is physically present, suggesting inconsistent signal behavior between both systems. Additionally, several PE connectors were found disconnected from the cable box, which could be contributing to the issue. Issue shown to Carlos Radielli.
Date Identified: 2025-11-10
Status Updates: KK 11/11 - Root cause identified last night, patch to be rolled out today. SCADA server running out of resources, causing it to become unresponsive and show the wrong statuses. Scada 2.0 template bloat and ineffecient data/alarm handling on our end will be addressed.
Description: Validating SCADA accuracy
Date Identified: 2025-11-11
Status Updates: Outlining SCADA discrepencies on week of 11/10.
Description: S013064 – Blue indicator light remained active without packages present, suggesting a possible sensor or control fault; RME was called to investigate issue. (Taken from operations report for 11/11 MOR sort - KK 11/12)
Date Identified: 2025-11-11
Status Updates: KK 11/12 - This was reported to us on 11/12
Description: DTC chute won't stay enabled even with cart in correct position and button pressed
Date Identified: 10/14/2025
Date Completed: 10/17
Description: Chute fullness indicator beacon illuminated incorrectly, check all chutes but specifically S014020, S014018
Date Identified: 10/14/2025
Date Completed: 10/15
Description: remove jam PE at chute
Date Identified: 10/14/2025
Date Completed: 2025-10-28
Status Updates: 10/19 PE functionality diabled.. hardware removal to be scheduled TBD KK 11/4 - hareware was removed on 10/28
Description: The panel has a blinking jam indicator active all the time
Date Identified: 2025-11-09
Status Updates: 11/10 - Autstand advised of the observation 11/09 - Issue logged KK 11/11 - This indicator is not blinking as I write this message. Did the person who report this check if there was actually a jam in that system..? I went and checked now and it is off. Closing the item
Description: Run up logic needs to be activated all across the site. When a conveyor stops their signal drops for all the conveyor behind creating unnecessary start stop and not allowing for accumulation.
Date Identified: 2025-11-09
Status Updates: 11/09 - attached video for reference. Run up logic needs to be enabled on all conveyors to allow packages to accumulate without creating a lot of empty space impacting throughput. When the inducts start the system should be able to keep up with induct rates. The video also shows a regular package trying to divert. KK 11/12 - Runup was enabled in MCM03, so that when the NC sorter is down, noncon packages can continue past the inbound flow splitters and queue up as. This should help inbound run longer when noncon goes down. Any other runup areas need to be discussed.
Description: When conveyor are starting they start all at ones and that also contributes to a start stop behavior. A cascade start is suggested
Date Identified: 2025-11-09
Status Updates: 11/09 - cascade logic will allow the system not having continuous start stop behavior. Currently there is no cascade start sequence on the conveyors. By adding cascade delay while starting up the system can minimize the number of start and stops. KK 11/12 - Need clarification on what exactly the ask here is
Description: Adjust 50% and 100% Full PE locations to better optimize the load logic for semi-auto inducts
Date Identified: 10/14/2025
Date Completed: 2025-10-27
Status Updates: 10/17 - load logic was adjusted... monitor PE response. KK 10/27 - This is a duplicate item related to bulk induct shutes (row 6), I will close it
Description: Autstand needs to set up passwords/remove pw for it to work in the scada
Date Identified: 10/15/2025
Status Updates: complete
Description: Jam Reset PB is flashing sporadically
Date Identified: 10/15/2025
Date Completed: 2025-10-18
Status Updates: 10/17 - in process 10/18 KK - Done
Description: Need to investigate ZMX Sensor, alignment causing false fullness indication
Date Identified: 10/15/2025
Status Updates: KK 10/18 - Done, beacon replaced
Description: 10/17 - there is no sleep or energy mgt on the bypasses Will die back if induct is not running
Date Identified: 10/17
Date Completed: 2025-10-18
Description: Punch holes on bypass photo eyes are damaging packages
Date Identified: 2025-11-07
Status Updates: 11/07 - Punch holes on bypass were reviewed and pictures taken. Work in progress KK 11/11 - Nerio on site will evaluate, seems to be an issue mostly around curves and long packages.
Description: S014020 (AUTO-CHUTE4020) , S014018 (AUTO-CHUTE4018)
Date Identified: 10/25/2025
Date Completed: 2025-10-18
Status Updates: duplicate
Description: Flow Desk
Date Identified: 10/16/2025
Status Updates: 10/17 - That exists. Sherri showed several team members an dRME how to do this
Description: interlock
Date Identified: 10/16/2025
Date Completed: 2025-10-19
Status Updates: KK 10/18 - Need clarification KK 10/19 - Closed
Date Identified: 2025-10-22
Date Completed: 2025-10-27
Status Updates: KK 10/27 - Resolved
Description: code change/ help with box tracking.
Date Identified: 2025-10-30
Date Completed: 2025-11-04
Status Updates: working on it today. /tomorrow KK 11/4 - 0 gap errors since logic update, closing this item
Date Identified: 2025-10-22
Status Updates: 10/30 RC - Is this still an issue? Chute code was updated to add a debounce period for registering a cart removal. This should mitigate any false removals caused by jiffies triggering the sensor while falling into the cart.
Description: UL8-7 UL11-7 Problem with port on APF
Date Identified: 2025-10-10
Status Updates: 10/23 ST soluton is changing the port... LT reseach with Rockwell 10/29 - Rockwell to send engineer to test system 10/30 ; 10/30 RC - Rockwell visit not happening today. TBD. 10/30 - looking to send "capable engineer" to address engineer. today another encoder failed UL18-10 (all merge stop - 20 min swapping) 11/3- Rockwell scheduled to be on site 11/6. KK 11/7 - Rockwell came to site and investigated, but ultimately was not able to deterine the root cause of the issue, they collected data which they will use at their lab to try to recreate the issue and investigate further. KK 11/8 - Rockwell suggested to try a different setting on the encoders, we are targetting 11/10 to do this. KK 11/10 - Not enough downtime during the day to do the change KK 11/12 - We are doing the suggested change on UL14 during the DAY/TWI downtime window. Will evaluate for the next sort.
Description: SCADA is being updated through cooperation between Autstand and Firm Engineering across all three Autstand sites (SAT9, MTN6, CNO8). Operations has identified Active Alarms as a barrier, as the alarms are backlogged and not clearing from the Active Alarms tab. Additionally, the Statistics/Status tab is currently unavailable, limiting system monitoring capabilities.
Date Identified: 2025-10-15
Status Updates: 11/10 - Monoriting 11/7 - Autstand pushed updates for sorter statistics. Needs validation before closing this item. 11/4 @deepak requested a list of the Metrics that are needed and currently not available. Expo will be onsite 11/7 and will compile a list. 11/3 Austand working through update improving user interface. KK 11/11 - Root cause identified last night, patch to be rolled out today. SCADA server running out of resources, causing it to become unresponsive and show the wrong statuses. Scada 2.0 template bloat and ineffecient data/alarm handling on our end will be addressed.
Description: UL16-1, UL15-3, UL10-2 (both sides) UL8-1 , UL7-3, UL6-1 protect or relocate devices
Date Identified: 2025-11-04
Status Updates: KK 11/10
Description: Exception chute arm disengaged prior to all cartons being filled on semi-autos. Logic needs to be amended. Apply to all areas
Date Identified: 10/14/2025
Date Completed: 10/17
Status Updates: 10/14 - Interim measure in place to force arm extension, Kevin working on updating logic at all VS fixed 10/14
Description: Chute/conveyor beacon at the top of the problem solve chutes directly off of the sorter are not automatically clearing when the downstream belts are cleared. Indicating that the PS chutes are full or unavailable for packages to divert
Date Identified: 10/14/2025
Date Completed: 2025-10-17
Status Updates: complete
Description: Adjust tipper logic to prevent two tippers from dumping at the same time and jamming the line
Date Identified: 10/14/2025
Date Completed: 2025-10-19
Status Updates: 10/16 - in progress... ECD : 10/20 (dtw needed) 10/19 - inprocess will be complete by EOD KK 10/19 - Fixed
Description: Update SCADA status accuracy with info sent from Beumer
Date Identified: 10/14/2025
Date Completed: 10/17
Status Updates: 10/14 - All necessary information received from Beumer to execute change 10/16 - closed
Description: First few rollers not able to be engaged due to missing part on both Problem Solve lines
Date Identified: 10/14/2025
Status Updates: 10/14 - First problem solve line complete, second will be complete by EOD
Description: There is no reset at the end of the NC sorters need to be at proximity of jam clearing
Date Identified: 10/15/2025
Date Completed: 2025-10-18
Status Updates: 10/17 - buttons there, programimed, waiting on bracket
Description: JR button is behind the saefty fencing move to outside of fencingv (all areas)
Date Identified: 10/15/2025
Status Updates: 10/17 - downtime window needed. 10/21 - to be scheduled KK 11/7 - I learned that this was done almost two weeks ago actually, closing this item
Description: Conveyable cartons are entering the non-con at a high rate. Verify all 7 flow splitters are working correctly
Date Identified: 10/15/2025
Status Updates: 10/17 -- adjusted still fine tuning. may reduce nc length..TBD
Description: Adjust 50% and 100% Full PE locations to better optimize the load logic for semi-auto inducts
Date Identified: 10/14/2025
Date Completed: 2025-10-27
Status Updates: 10/17 - load logic was adjusted... monitor PE response. KK 10/27 - This is a duplicate item related to bulk induct shutes (row 6), I will close it
Description: Autstand needs to set up passwords/remove pw for it to work in the scada
Date Identified: 10/15/2025
Status Updates: complete
Description: DTC chute won't stay enabled even with cart in correct position and button pressed
Date Identified: 10/14/2025
Date Completed: 10/17
Description: Chute fullness indicator beacon illuminated incorrectly, check all chutes but specifically S014020, S014018
Date Identified: 10/14/2025
Date Completed: 10/15
Description: remove jam PE at chute
Date Identified: 10/14/2025
Date Completed: 2025-10-28
Status Updates: 10/19 PE functionality diabled.. hardware removal to be scheduled TBD KK 11/4 - hareware was removed on 10/28
Description: AutStand not sending DIM data in S01 Message
Date Identified: 10/15/2025
Status Updates: 10/15 - Matt Specht fix mid sort 10/17 - COMPLETE
Description: Need to add jam reset pb for end of sorter jam pe, currently the only reset is at the head of the nc sorter
Date Identified: 10/15/2025
Status Updates: duplicate
Description: Jam Reset PB is flashing sporadically
Date Identified: 10/15/2025
Date Completed: 2025-10-18
Status Updates: 10/17 - in process 10/18 KK - Done
Description: Receiving "Destination Not Attempted" in the wrong use case/scenario for the NC Sorter, see screenshot
Date Identified: 10/15/2025
Date Completed: 2025-10-21
Status Updates: 10/17 -- follow up KK 10/21 - Based on container research data from Sherri, this reason code is no longer being sent in our S04
Image: image.png
Description: Need to investigate ZMX Sensor, alignment causing false fullness indication
Date Identified: 10/15/2025
Status Updates: KK 10/18 - Done, beacon replaced
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: 10/17 fixed
Date Identified: 10/15/2025
Date Completed: 2025-10-27
Status Updates: 10/16- Reviewed logic/flow. Updated installed at noon. Will be monitoring KK 10/27 - Issue seems to be resolved
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: Fixed, realigned PE
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: Please ensure the cart is loaded centered in the chute, too far to the left or right, or skewed will result in the overhead sensor will read the frame of the cart and prematurely trigger full 10/17 - fixed
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: Fixed - bad button, has been replaced
Date Identified: 10/15/2025
Date Completed: 2025-10-18
Status Updates: Temporary buttons in placed at the end of each sorter, brackets pending
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: SCADA is showing cameras, the live feeds don't work at the moment, pending AMZ response for configuration (I contacted Davo and JC from ops eng for this) 10/17 fixed
Date Identified: 10/15/2025
Date Completed: 2025-10-27
Status Updates: 10/17 - need more info KK 10/18 - Need more info KK 10/21 - No clarification received KK 10/27 - No clarification received, closing this item
Date Identified: 10/15/2025
Status Updates: Fixed - corrected flow control on problem solve rollers
Date Identified: 10/15/2025
Date Completed: 2025-10-27
Status Updates: Flow/assignment issue - to be addressed by Sherri (AMZ) and MFO today 11/1 10/17 monitor KK 10/27 - Issue seems to be resolved
Date Identified: 10/15/2025
Date Completed: 2025-10-19
Status Updates: Need further clarification 10/19 - completed 10/19 KK - Done
Description: 10/17 - Ian adjusted the 3 merges on MCM2 to max length to xbelt to 42" Monitor and update MCM01 flow splitter
Date Identified: 10/17
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Noncon detection length reduced to 41"
Description: 10/17 - there is no sleep or energy mgt on the bypasses Will die back if induct is not running
Date Identified: 10/17
Date Completed: 2025-10-18
Description: 10/17 DCS investigated and found the PEs on one of the tipper takeaways was installed/attached incorrectly. Autstand was advised to fix PEs
Date Identified: 10/17
Date Completed: 2025-10-27
Status Updates: KK 10/27 - Investigated, found no issues
Date Identified: 10/15/2025
Status Updates: KK 10/18 - Need further clarification KK 10/21 - No clarification received - closed as duplicate (Row 120)
Date Identified: 10/15/2025
Date Completed: 2025-10-20
Description: S014020 (AUTO-CHUTE4020) , S014018 (AUTO-CHUTE4018)
Date Identified: 10/25/2025
Date Completed: 2025-10-18
Status Updates: duplicate
Description: S012075
Date Identified: 10/16/2025
Date Completed: 2025-10-19
Status Updates: KK 10/19 - Done
Description: Virtual sort- D
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: IH 10/18 - Confirmed functionality of the chute.
Description: Virtual sort- D
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: IH 10/18 - Confirmed functionality of the chute.
Description: Virtual sort D D2C S014041
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: KK 10/17 - PRS photoeyes have been re-aligned and tightened
Description: Flow Desk
Date Identified: 10/16/2025
Date Completed: 2025-11-07
Status Updates: KK 11/7 - Added dock door numbers to screens
Description: Flow Desk
Date Identified: 10/16/2025
Status Updates: 10/17 - That exists. Sherri showed several team members an dRME how to do this
Description: Problem solve
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: KK 10/17 - PRS photoeyes have been re-aligned and tightened
Description: BC problem solve
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: KK 10/17 - PRS photoeyes have been re-aligned and tightened
Description: Flow Desk
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Adjusting the camera angle is not possible from SCADA. Can be done by accessing the camera directly with its IP address.
Description: Semi induct C
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: MC: Blue Light was NOT on when investigated, still went ahead to realign better PE/teach again (10/18/25)
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: MC: Blue Light was NOT on when investigated, still went ahead to realign better PE/teach again (10/18/25)
Description: interlock
Date Identified: 10/16/2025
Date Completed: 2025-10-19
Status Updates: KK 10/18 - Need clarification KK 10/19 - Closed
Description: Inbound
Date Identified: 10/16/2025
Date Completed: 2025-10-16
Status Updates: KK 10/16 - Splitter logic adjusted
Description: VS-D (But I assume all virtual sorters)
Date Identified: 10/16/2025
Date Completed: 2025-10-16
Status Updates: KK 10/16 - Raised ALL D2C Full height 6-8" above last setting
Description: Chute S014073
Date Identified: 10/16/2025
Status Updates: IH 10/18 Resolved. IO Mapping issue.
Description: VS-D
Date Identified: 10/17/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Noncon detection length reduced to 41"
Description: Inbound 3-1 merges
Date Identified: 10/17/2025
Date Completed: 2025-10-19
Status Updates: IH 10/19 SCADA Updated
Description: PS11-11CH6NC Intralox Sorter (S02)
Date Identified: 10/17/2025
Status Updates: KK 10/27 - Need clarification. I don't see the relation between PS11-11 and the intralox sorter. KK 11/10 - Did not receive clarification, closing this item
Description: PS11-11CH6NC
Date Identified: 10/17/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Realigned and trained photoeye
Description: Buemer scada
Date Identified: 10/17/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Our global start button is confirmed to start all autStand conveyors and Beumer CMC/SMC conveyors, only if they are not faulted.
Description: Main Sorter
Date Identified: 10/18/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Noncon detection length reduced to 41"
Description: Non-Con sorter
Date Identified: 10/18/2025
Date Completed: 2025-10-27
Status Updates: KK 10/18 - MFO issue KK 10/19 - Not MFO, need to deep dive tracking/diverting/etc KK 10/20 - Identified potential issue with a photoeye missing incoming packages at scan tunnel induct, which manifest as unknown/unexpected packages and causing some packages to go off-the-end. We adjusted this sensor and are monitoring. Initial observations seem promising KK 10/27 - Resolved
Description: SEMI-D
Date Identified: 10/18/2025
Date Completed: 2025-10-27
Status Updates: KK 10/18 - Logic continually being optmized (monitor) KK 10/27 - This is a duplicate item related to bulk induct shutes (row 6), I will close it
Date Identified: 10/18/2025
Status Updates: KK 10/21 - Aware of a couple "stuck" alarms - still investigating why RS 10/30 - This issue seems to be fixed
Date Identified: 10/18/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Disabled, pending physical removal
Description: getting "false jams" of box stopped in from of PE when belt stops. Bypass jams are difficult to access need to minimize them
Date Identified: 2025-10-19
Date Completed: 2025-10-27
Status Updates: KK 10/19 - Verified that it is not being caused by runup logic, need to continue to monitor KK 10/27 - False jams seemed to have stopped being as frequent. There is still no runup logic causing this.
Date Identified: 2025-10-22
Date Completed: 2025-10-27
Status Updates: KK 10/27 - Resolved
Description: report export crashed system
Date Completed: 2025-11-04
Status Updates: 11/1 RC - SCADA was updated to improve performance yesterday NIGHT. KK 11/4 - Assuming this is related to SCADA crashing when trying to export large amounts of data (like a week of alarms). We addressed, just tested and it did not crash.
Description: mcm02 by monday 11/4. mcm01 ul 1-3 done. mcm01 complete.
Date Completed: 2025-11-09
Status Updates: 11/3 - no update... Igor at BNA8 KK 11/6 - Plan sent to AMZ, targetting to execute at noon on 11/8 KK 11/8 - Lack of downtime today prevented us from executing, we are replanning for tomorrow 6-8AM downtime, operations put a building volume cap in place KK 11/10 - This was complete yesterday, marking as Complete
Description: code change/ help with box tracking.
Date Identified: 2025-10-30
Date Completed: 2025-11-04
Status Updates: working on it today. /tomorrow KK 11/4 - 0 gap errors since logic update, closing this item
Date Identified: 2025-11-04
Date Completed: 2025-11-05
Status Updates: RC 11/6 - All DTC chutes' full heights have been raised 6".
Description: KK 11/6 - Per Chris' Twi sort 11.6 report - PS8-5 jammed but did not animate on SCADA
Date Identified: 2025-11-06
Status Updates: KK 11/12 - Fixed
Description: Jiffy got to noncon and stuck in a T-plate causing NCP1-6-TPE1 to jam, but this did not animate at all on SCADA, leading to a slower than typical resolution (KK 11/7)
Date Identified: 2025-11-07
Status Updates: RC 11/8 - Incorrectly in what way? KK 11/8 - Fixed
Description: Packages that are over-width that should pass through to noncon are being diverted at the inbound flow splitter - causing jams (KK 11/7)
Date Identified: 2025-11-07
Date Completed: 2025-11-09
Status Updates: KK 11/7 - We are investigating how to add width into the divert decision at inbound. KK 11/8 - Robin made the hardware/software updates to PS1/2/3, will continue the rest tomorrow KK 11/10 - Over-width detection has been added to all PS lines as of last night
Description: Dead rollers on one of the aligners caused the aligners to jam and stop running, but the vertical belt kept running - damaging the vertical belt
Date Identified: 2025-11-10
Date Completed: 2025-11-10
Status Updates: KK 11/10 - I modified the logic to work this way. If downstream is running, that allows the rollers to run. If the rollers are running, then the vertical belt is allowed to run. Previously, if downstream was running, both the rollers and vertical belt were allowed to run.
Description: Noncons are being diverted to PS lanes. Happens sporadically, not systemically. Seems to occur primarily at PS2, with some reports of it happening at PS7. (KK 11/10 - this has been occurring but never formally logged)
Date Identified: 2025-11-10
Status Updates: KK 11/10 - Still unsure why this happening. Hard to evaluate whether any potential fixes we apply are effective without data. Most occurences come anecdotally and with pictures. We can observe PS2 splitter for 30 mins and watch dozens of noncons pass through correctly. Igor and Robin are both still actively investigating the issue. KK 11/11 - Duplicate now that Amazon updated this list with their internal punchlist. Row 199. Closing this one.
Description: Fluid Load Lane displays as "Lane Unavailable" when the FLL is actually operational (blue lit).
Date Identified: 2025-10-15
Date Completed: 2025-11-09
Status Updates: 11/07 - D99 - messages are not correct. Reporting lane unavilable. Beumer needs to update messages. 11/6 Past due. Logic changes were attempted yesterday but didn't work and were rolled back. Now testing on one lane (BYCD 2). Autstand (integrator) is making code changes with internal controls team monitoring. Results expected tomorrow. 11/5 due to the SEV2 on NIT sort 11/4, site would like to monitor for one more day. 11/4 Implemented logic change 11/4 - monitoring.through 11/5 and will be closed if no new issues are reported.
Description: Bypass shows as Lane Unavailable/Non-operational when the Bypass is at capacity (full/blue lit).
Date Identified: 2025-10-15
Date Completed: 2025-11-09
Status Updates: 11/07 - D99 messages need to be updated. Beumer needs to update the messages. 11/6 Similar to MTN6-002, bypass lines being optimized with inch in store logic to maintain product flow and reduce lane unavailables. Testing in progress 11/5 Testing the run up logic was not successful, @davaoste is waiting for next steps from the vendor. 11/4 Bypass Logic will be updated on one sorter to test - if successful, the defect will now show as lane full instead of Lane unavailable and will roll out to the rest of the bypasses by 11/7 if no issues are found in the test period. 11/3 Once FLL change has been monitored and confirmed, Logic change will be rolled out to the bypasses. Need to rollout separately to have time to monitor clean data before rolling out the second change.
Description: Merge optimization is underway with the non-con specification temporarily reduced from 47" to 42" while Autstand optimizes the merges. The inducts to Virtual sorters A and C (UL1-12) have been completed. Once all inducts are optimized, the non-con spec will be expanded back to 47". During this optimization process, it's safer to route smaller packages to non-con rather than sending larger packages to the crossbelt system.
Date Identified: 2025-10-15
Status Updates: 11/10 - In progress 11/07 - Improvement made in flow splitters with proper diverts. However, square boxes are still creating jams. Logic to prevent small boxes going to NC and NC going to XB has been fixed. 11/6 Egor evaluating timing issues with 3-to-1 merge logic. Only first 3 merges updated, 4 remaining need logic updates. Gapping/pitching incomplete on MCM2-1, scheduled for Saturday. 11/5 Will coordinate with OPS for schedule of DT windows for each IB lane to make the update. Will be completed by 11/7 11/4 Testing completed,, will rollout 1 IB lane at a time to be completed by 11/5. 11/3 Logic change to reduce 42" until merge logic optimization is complete. KK 11/11 - To be clear, we had to reduce to 42" because the auto induct will reject anything greater than that. It will not be raised back to 47". Discussed on the daily call today - moving to design rather than mechanical/controls.
Description: The panel has a blinking jam indicator active all the time
Date Identified: 2025-11-09
Status Updates: 11/10 - Autstand advised of the observation 11/09 - Issue logged KK 11/11 - This indicator is not blinking as I write this message. Did the person who report this check if there was actually a jam in that system..? I went and checked now and it is off. Closing the item
Description: Logic timers from semi-auto at all virtual sorters need to be adjusted
Date Identified: 10/14/2025
Status Updates: 10/16 - fix applied monitor as VS become active
Description: Semi Auto D induct
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Tweaking logic, continually adding optmizations
Image: see video in comments
Description: NON con sorter 1 and 2 not diverting
Date Identified: 10/17/2025
Status Updates: KK 10/18 - For the whole sort yesterday we had 13 No Reads out of 500 inducted (2.6%) we will see what can be done to reduce this. IH 10/19 Datalogic & PLC update conducted. Will continue to monitor. KK 11/30 - Fixed the "Unknown" S04 message, verified with AWCS data
Date Identified: 2025-10-22
Status Updates: 10/30 RC - Is this still an issue? Chute code was updated to add a debounce period for registering a cart removal. This should mitigate any false removals caused by jiffies triggering the sensor while falling into the cart.
Description: Bypass showing lane unavailable when not running, instead of full. Bypass shows relatively high unavailable rate. (KK 11/7 - Writing this descrpition retroactively, I am not sure who began tracking this issue or when)
Date Identified: 2025-11-03
Status Updates: KK 11/4 - All bypasses were made to show "Full" rather than "Unavailable" when the bypass was not running KK 11/5 - Tried enabling run-up for a bypass lane, issue with logic, caused jams, rolled back KK 11/7 - Run-up logic enabled on whole BYDC during downtime, will monitor upcoming sort KK 11/9 - Run-up for all bypass belts enabled, caught a few cases where there were jams, we fixed the logic. KK 11/10 - Almost all bypass jams dropped from the jam hitlist today, a good sign.
Description: Add crossbelt sorter statistics to ignition SCADA (KK 11/7 - Writing this descrpition retroactively, I am not sure who began tracking this issue or when)
Date Identified: 2025-11-03
Status Updates: KK 11/7 - Updated statistics section of SCADA to show sorter stats before 11/7 DAY sort. First time testing with live data, there are some bugs to address KK 11/8 - Updated SCADA to address sorter statistic bug, looks correct now, pending validation by Amazon
Description: Update SCADA to show inch and store conveyors as YELLOW while inch and store is enabled and BLUE while inch and store is full (KK 11/7)
Date Identified: 2025-11-07
Status Updates: KK 11/9 - Done for all FL lanes and PRS lanes, bulk to follow
Description: Jiffys are getting to noncon causing jams and potential damage to intralox sorters (KK 11/7)
Date Identified: 2025-11-07
Status Updates: KK 11/7 - Observed inbound flowsplitter to see why jiffys were not being diverted. Findings were that very light jiffys or jiffys with non-flat topology could not physically be diverted successfully. The tracking PEs and logic worked as it should. The diverting mechanism actuates when the jiffy traversed the divert point. In the case of light jiffys, they other did not have enough weight to engage with the roller bed to divert, or they started to divert but catch air which then reduces downward pressure and reduces engagement with divert mechanism. In the case of non-flat jiffy (convex or circular footprint), the jiffy tumbled or rolled around when trying to divert. In both cases, we grabbed several jiffys that failed to divert due to physics and re-inducted them, to prove that the logic was picking them up and attempting to divert them, and in some cases they were diverted. I have reached out to DCS and intralox to confirm what the minimum recommended MTBH weight is for the inbound intralox flow splitters. KK 11/8 - Talked with Deepak about potential solutions, he suggest having a fixed divert on each noncon sorter and divert anything less than noncon length there (including jiffys). He said he would follow up internally and let us know how to proceed.
Description: PS8-6 flow splitter is sucking in packages at the discharge end (KK 11/7)
Date Identified: 2025-11-07
Status Updates: KK 11/8 - Observed this for about 2 hours during TWI sort. I saw the scenario that could lead to a package getting sucked in. 50% physics and 50% logic. Very light jiffys tend to ignore the divert rollers, just like inbound. I modified the PS8-5 splitter logic and PS8-8 flow logic in order to mitigate this happening. Ultimately I think it is not 100% preventable, except for maybe waterfalling onto the conveyor directly
Description: Run up logic needs to be activated all across the site. When a conveyor stops their signal drops for all the conveyor behind creating unnecessary start stop and not allowing for accumulation.
Date Identified: 2025-11-09
Status Updates: 11/09 - attached video for reference. Run up logic needs to be enabled on all conveyors to allow packages to accumulate without creating a lot of empty space impacting throughput. When the inducts start the system should be able to keep up with induct rates. The video also shows a regular package trying to divert. KK 11/12 - Runup was enabled in MCM03, so that when the NC sorter is down, noncon packages can continue past the inbound flow splitters and queue up as. This should help inbound run longer when noncon goes down. Any other runup areas need to be discussed.
Description: UL8-7 UL11-7 Problem with port on APF
Date Identified: 2025-10-10
Status Updates: 10/23 ST soluton is changing the port... LT reseach with Rockwell 10/29 - Rockwell to send engineer to test system 10/30 ; 10/30 RC - Rockwell visit not happening today. TBD. 10/30 - looking to send "capable engineer" to address engineer. today another encoder failed UL18-10 (all merge stop - 20 min swapping) 11/3- Rockwell scheduled to be on site 11/6. KK 11/7 - Rockwell came to site and investigated, but ultimately was not able to deterine the root cause of the issue, they collected data which they will use at their lab to try to recreate the issue and investigate further. KK 11/8 - Rockwell suggested to try a different setting on the encoders, we are targetting 11/10 to do this. KK 11/10 - Not enough downtime during the day to do the change KK 11/12 - We are doing the suggested change on UL14 during the DAY/TWI downtime window. Will evaluate for the next sort.
Status Updates: KK 11/10 - Will not happen before peak
Description: UL16-1, UL15-3, UL10-2 (both sides) UL8-1 , UL7-3, UL6-1 protect or relocate devices
Date Identified: 2025-11-04
Status Updates: KK 11/10
Description: Tippers that are flow-stopped during the dumping sequence will remain raised and fault after a period of inactivity.
Date Identified: 2025-11-06
Status Updates: KK 11/7 - It seems this only started happening once the code from Pioneer was "updated". Requires further investigation - as holding a tipper queued up and ready to tip as soon as the belt became available has always been standard practice.
Description: Level (50/100% fullness) PEs are not showing in SCADA or in the beacons — tested on chutes DD119, DD319, DD320, and DD321 — which indicates a system issue affecting both SCADA and the beacon network. There are also instances where SCADA displays blue (package detected) while the beacon does not, even though no package is physically present, suggesting inconsistent signal behavior between both systems. Additionally, several PE connectors were found disconnected from the cable box, which could be contributing to the issue. Issue shown to Carlos Radielli.
Date Identified: 2025-11-10
Status Updates: KK 11/11 - Root cause identified last night, patch to be rolled out today. SCADA server running out of resources, causing it to become unresponsive and show the wrong statuses. Scada 2.0 template bloat and ineffecient data/alarm handling on our end will be addressed.
Description: SCADA is being updated through cooperation between Autstand and Firm Engineering across all three Autstand sites (SAT9, MTN6, CNO8). Operations has identified Active Alarms as a barrier, as the alarms are backlogged and not clearing from the Active Alarms tab. Additionally, the Statistics/Status tab is currently unavailable, limiting system monitoring capabilities.
Date Identified: 2025-10-15
Status Updates: 11/10 - Monoriting 11/7 - Autstand pushed updates for sorter statistics. Needs validation before closing this item. 11/4 @deepak requested a list of the Metrics that are needed and currently not available. Expo will be onsite 11/7 and will compile a list. 11/3 Austand working through update improving user interface. KK 11/11 - Root cause identified last night, patch to be rolled out today. SCADA server running out of resources, causing it to become unresponsive and show the wrong statuses. Scada 2.0 template bloat and ineffecient data/alarm handling on our end will be addressed.
Description: Punch holes on bypass photo eyes are damaging packages
Date Identified: 2025-11-07
Status Updates: 11/07 - Punch holes on bypass were reviewed and pictures taken. Work in progress KK 11/11 - Nerio on site will evaluate, seems to be an issue mostly around curves and long packages.
Description: The 3 to 1 merge is merging side by side creating jams downstream. This could also lead to double packages getting inducted to the sorter.
Date Identified: 2025-11-08
Status Updates: 11/8 - issue added from Controls deep diving on site. Vendor has updated the merge logic using a MCM. Issue to be monitored. Video attached. KK 11/11 - There is no systemic issue that we are aware of. There are two specific belts, one on UL9 and UL14 that under certain circumstances can cause a side-by-side because they are behaving errantly. These two belts do not stop or start at the speed which we need for the logic to work. We have already tried swapping the VFD and brake resistor, and verified the logic. We discussed with DCS and they assured us that it could not be a mechanical issue. We have seen every day packages being unloaded side-by-side directly from the trailer, and packages loaded on top of eachother. Frankly, I think most of the side-by-sides are caused by this. Not to say that we have occurences due to the merge, but it is not the only factor.
Description: Non-con packages are getting diverted to auto induct causing jams at the inducts and too many reversals by the auto induct.
Date Identified: 2025-11-08
Status Updates: 11/10- Autstand added logic to measure width in addition to length to identify packages that may have rotated orientation. `1/09 - deep dive from controls shows measurements are not reliable and lengths are not calculated accurately causing in-consistent behavior at the flow splitter. KK 11/10 - Still unsure why this happening. Hard to evaluate whether any potential fixes we apply are effective without data. Most occurences come anecdotally and with pictures. We can observe PS2 splitter for 30 mins and watch dozens of noncons pass through correctly. Igor and Robin are both still actively investigating the issue.
Description: Jam beacons at the merge are not showing jams. It is happening across all merges.
Date Identified: 2025-11-08
Status Updates: 11/10 - Autstand adjusted the PE- monitoring , 11/09 - After further inspection all the jam beacons are reporting the wrong place. Jam happened at the 7-1 merge, the beacon light up but jam cannot be found in that location.picture attached for reference.
Description: When conveyor are starting they start all at ones and that also contributes to a start stop behavior. A cascade start is suggested
Date Identified: 2025-11-09
Status Updates: 11/09 - cascade logic will allow the system not having continuous start stop behavior. Currently there is no cascade start sequence on the conveyors. By adding cascade delay while starting up the system can minimize the number of start and stops. KK 11/12 - Need clarification on what exactly the ask here is
Description: Packages going directly to jackpot, jam the sorter and affect overall flow
Date Identified: 2025-11-11
Status Updates: KK 11/11 - Issue first occurred last night at the end of DAY sort. Igor cam and investigated, noticed high number of unexpected package and lost tracking. Identified some problem PEs and adjusted. The issue occurred again at the beginning of DAY sort 11/11. Igor came in and is still investigating. The issue is transient.
Description: Validating SCADA accuracy
Date Identified: 2025-11-11
Status Updates: Outlining SCADA discrepencies on week of 11/10.
Description: S013064 – Blue indicator light remained active without packages present, suggesting a possible sensor or control fault; RME was called to investigate issue. (Taken from operations report for 11/11 MOR sort - KK 11/12)
Date Identified: 2025-11-11
Status Updates: KK 11/12 - This was reported to us on 11/12
Description: It's been observed that BG Fusion and HMI systems don't match when displaying sorter health status. On multiple occasions, when a chute or lane shows as blue lit on BG Fusion, it doesn't appear on the HMI and vice versa, creating confusion about actual system status.
Date Identified: 2025-11-07
Status Updates: 11/10 - Being audited by on site team and actioned 11/7 - Autstand requires a data sync when Beumer makes any changes. This still needs to be validated 11/5 Awaiting deep dive update from FE Controls. KK 11/11 - Root cause identified last night, patch to be rolled out today. SCADA server running out of resources, causing it to become unresponsive and show the wrong statuses. Scada 2.0 template bloat and ineffecient data/alarm handling on our end will be addressed.
Description: There is many items that bg fussion has that doesn't match the SCADA provided by the vendor. Auto induct jams not showing is one example
Date Identified: 2025-11-09
Status Updates: 11/09 - Issue Logged KK 11/11 - Root cause identified last night, patch to be rolled out today. SCADA server running out of resources, causing it to become unresponsive and show the wrong statuses. Scada 2.0 template bloat and ineffecient data/alarm handling on our end will be addressed.
Date Identified: 2025-10-29
Status Updates: Completed 10/29
Date Identified: 10/15/2025
Date Completed: 2025-10-19
Status Updates: KK 10/18 - Need further clarification KK 10/19 - Done
Date Identified: 2025-10-22
Date Completed: 2025-11-04
Status Updates: 10/30 RC - AutStand removed rate management logic that caused Conveyor Not Ready status in SCADA. AutStand to monitor whether bypass jams increase. Beumer to adjust to-bypass discharge rate if necessary. 11/06 RC - Bypass and FL lanes now report "full" instead of "not available".
Description: It's been observed that BG Fusion and HMI systems don't match when displaying sorter health status. On multiple occasions, when a chute or lane shows as blue lit on BG Fusion, it doesn't appear on the HMI and vice versa, creating confusion about actual system status.
Date Identified: 2025-11-07
Status Updates: 11/10 - Being audited by on site team and actioned 11/7 - Autstand requires a data sync when Beumer makes any changes. This still needs to be validated 11/5 Awaiting deep dive update from FE Controls. KK 11/11 - Root cause identified last night, patch to be rolled out today. SCADA server running out of resources, causing it to become unresponsive and show the wrong statuses. Scada 2.0 template bloat and ineffecient data/alarm handling on our end will be addressed.
Description: There is many items that bg fussion has that doesn't match the SCADA provided by the vendor. Auto induct jams not showing is one example
Date Identified: 2025-11-09
Status Updates: 11/09 - Issue Logged KK 11/11 - Root cause identified last night, patch to be rolled out today. SCADA server running out of resources, causing it to become unresponsive and show the wrong statuses. Scada 2.0 template bloat and ineffecient data/alarm handling on our end will be addressed.
Date Identified: 10/15/2025
Date Completed: 2025-10-19
Status Updates: KK 10/18 - Need further clarification KK 10/19 - Done
Date Identified: 2025-10-22
Date Completed: 2025-11-04
Status Updates: 10/30 RC - AutStand removed rate management logic that caused Conveyor Not Ready status in SCADA. AutStand to monitor whether bypass jams increase. Beumer to adjust to-bypass discharge rate if necessary. 11/06 RC - Bypass and FL lanes now report "full" instead of "not available".
Date Identified: 2025-10-29
Status Updates: Completed 10/29
Description: It's been observed that BG Fusion and HMI systems don't match when displaying sorter health status. On multiple occasions, when a chute or lane shows as blue lit on BG Fusion, it doesn't appear on the HMI and vice versa, creating confusion about actual system status.
Date Identified: 2025-11-07
Status Updates: 11/10 - Being audited by on site team and actioned 11/7 - Autstand requires a data sync when Beumer makes any changes. This still needs to be validated 11/5 Awaiting deep dive update from FE Controls. KK 11/11 - Root cause identified last night, patch to be rolled out today. SCADA server running out of resources, causing it to become unresponsive and show the wrong statuses. Scada 2.0 template bloat and ineffecient data/alarm handling on our end will be addressed.
Description: There is many items that bg fussion has that doesn't match the SCADA provided by the vendor. Auto induct jams not showing is one example
Date Identified: 2025-11-09
Status Updates: 11/09 - Issue Logged KK 11/11 - Root cause identified last night, patch to be rolled out today. SCADA server running out of resources, causing it to become unresponsive and show the wrong statuses. Scada 2.0 template bloat and ineffecient data/alarm handling on our end will be addressed.
Description: 10/17- Autstand and DCS to evaluate and make adjustmets
Date Identified: 10/17
Date Completed: 2025-10-18
Status Updates: IH 10/18 Updates made to flow splitter logic to refine the window of the "pop-up rollers"
Description: The vertical belts on the aligner unit runs while the aligner unit has stopped on a jam. This is causing the packages to rotate and create package damage.
Date Identified: 2025-11-10
Status Updates: 11/10 - This issue was brought up on the MTN6 vendor call. The vertical belt should not run when the aligner unit has stopped running. Vendor completed the logic update. Amazon to validate KK 11/11 - Added the logic to prevent this from happening.
Description: Jiffies and small packages incorrectly routing to non-con area
Date Identified: 2025-11-06
Date Completed: 2025-11-11
Status Updates: 11/10 - part of NC routing work stream above 11/09 - deep dive from controls shows measurements are not reliable and lengths are not calculated accurately causing in-consistent behavior at the flow splitter. video attached of smalls packages traveling to non-con. 11/07 - Logic to prevent small boxes going to NC and NC going to XB has been fixed. 11/6 Egor from Autstand conducting the initial DD. KK 11/11 - This is a duplicate. See row 175. I will close this one.
Description: PS collector photo eyes - both collectors
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: KK 10/17 - PRS photoeyes have been re-aligned and tightened
Description: Non-Con sorter
Date Identified: 10/18/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Our system can not tell if a package has plastic securement strips
Description: 10/17- Autstand and DCS to evaluate and make adjustmets
Date Identified: 10/17
Date Completed: 2025-10-18
Status Updates: IH 10/18 Updates made to flow splitter logic to refine the window of the "pop-up rollers"
Description: PS collector photo eyes - both collectors
Date Identified: 10/16/2025
Date Completed: 2025-10-18
Status Updates: KK 10/17 - PRS photoeyes have been re-aligned and tightened
Description: Non-Con sorter
Date Identified: 10/18/2025
Date Completed: 2025-10-18
Status Updates: KK 10/18 - Our system can not tell if a package has plastic securement strips
Description: Jiffies and small packages incorrectly routing to non-con area
Date Identified: 2025-11-06
Date Completed: 2025-11-11
Status Updates: 11/10 - part of NC routing work stream above 11/09 - deep dive from controls shows measurements are not reliable and lengths are not calculated accurately causing in-consistent behavior at the flow splitter. video attached of smalls packages traveling to non-con. 11/07 - Logic to prevent small boxes going to NC and NC going to XB has been fixed. 11/6 Egor from Autstand conducting the initial DD. KK 11/11 - This is a duplicate. See row 175. I will close this one.
Description: The vertical belts on the aligner unit runs while the aligner unit has stopped on a jam. This is causing the packages to rotate and create package damage.
Date Identified: 2025-11-10
Status Updates: 11/10 - This issue was brought up on the MTN6 vendor call. The vertical belt should not run when the aligner unit has stopped running. Vendor completed the logic update. Amazon to validate KK 11/11 - Added the logic to prevent this from happening.
Description: Experiencing too many items on bellow... causing sorter to stop
Date Identified: 2025-10-22
Description: Sorter shutting down too often
Date Identified: 2025-10-22
Status Updates: 30% disable threshold... confirm reenable
Description: Causing missorts and DBS/IBS/IOB faults that stop the sorter
Date Identified: 2025-10-22
Status Updates: 10/23 - Beumer updated PLC to prevent issue but did nto work. Additional logs were addeed to trace root cause of issue (10/24 @730am)
Description: Bypasses were turned off several times during testing
Date Identified: 10/14/2025
Date Completed: 10/17
Status Updates: 10/14 - Bryan to update code tomorrow 10/15 - Bypasses had to be manually turned on when crossbelt stopped 10/16 - Fix applied, monitor
Description: File with missorts shared.
Date Identified: 2025-10-20
Status Updates: 11/3 -- Missorts issue with chute trigger settings identified. All chutes evaluated and fixed on 10/30 will evaluate improvements with next Ops report
Status Updates: 11/3 - Working with Autstand conveyor ready flag as disabled ... will be addressed by full lane signal (fluidload only). Still need to do similar fix on bypass but need to evaluate when to trigger full lane (vs lane not available0
Description: After a jam happens and it is reversed by the autoinduct. This requires human intervention to be reseted. The jam remains ready to be reset but doesnt provide any indication in SCADA so no one know it needs to be reset. Can we just autostart after a jam?
Date Identified: 2025-11-09
Status Updates: 11/09 - Beumer is looking in to this. downtime is required to make changes for this.
Description: Daily multiple jams on inducts / finger gaurds dislodged resulting in down time
Date Identified: 2025-11-11
Description: Remark induct point X's on conveyance in permanent material (paint, ink, tape, etc.)
Date Identified: 10/6/2025
Status Updates: 10/14 - Beumer to start painting after sort tonight at VS-D VS B C A complete... VS-d ECD 10/17 night 10/18 confirm if compete
Description: Beumer not sending full accurate lane status to AutStand for SCADA visualization. Beumer needs to send an updated Excel file for AutStand to update.
Date Identified: 10/14/2025
Date Completed: 10/14/2025
Status Updates: 10/14 - Autstand now has all of the program info from Beumer to connect statuses 10/17 resolved
Description: After an E-Stop and Restart, Auto-Induction didn't go through its auto clear cycle automatically, someone had to go to the local induction control station
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: 10/17 -- related to the global start? montor confirmed that it works
Description: S013018
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Reassigned to Beumer
Description: Sorter stopped could not find root cause. Estop was triggered and not communicated
Date Identified: 2025-10-21
Description: IND5B-5 (Induct platform VSB)
Date Identified: 10/16/2025
Status Updates: 10/18 - will verify Will check calibration, waiting on tool
Description: Auto induct - 7d
Date Identified: 10/16/2025
Status Updates: 10/18 will investigate
Description: Chute S014072
Date Identified: 10/17/2025
Status Updates: 10/18 will investigate
Description: Bypass DA
Date Identified: 10/17/2025
Status Updates: 10/18 - will investigate
Description: Lane S014024
Date Identified: 10/17/2025
Status Updates: KK 10/19 - Reassigned to beumer, they control crossbelt chute jams
Description: Main Sorter
Date Identified: 10/18/2025
Status Updates: 10/18 - need update for ops on how DBS works
Description: Cells on Main sorter
Date Identified: 10/18/2025
Description: Is aligner working as expected? Skewed boxes triggering as oversized
Date Identified: 2025-10-19
Description: Throughput Limit is being identified on SCADA and Grafana as an error code, despite not being in SFS. Determine root cause of Throughput Limits being triggered and assign them properly.
Date Identified: 10/15/2025
Status Updates: 10/17 was used for testing is now disabled
Description: Training for ops on difference between jams/faults, ops seems to think all faults should clear themselves on auto-inducts, maybe something on minor piece
Date Identified: 10/14/2025
Status Updates: 10/14 - Bryan is working on similar issue at SAT9, Deepak from Amazon is helping, Jody will send people to investigate
Image: fixed finger gaurds
Description: 10/17 -- Sherri asked Beumer (Bryan) to disable the 2 chutes from the sorter. Operations to advise when to re-enable
Date Identified: 10/17
Date Completed: 10/17
Description: Too many packages are falling in netting. Add add'l netting ? refocus air knife?
Date Identified: 2025-10-19
Status Updates: 10/23 - Airknife out of alignment. Beumer adjusted but requested Silman to return to site to recalibrate
Description: Confirm divert points for auto and semi-auto inducts
Date Identified: 10/14/2025
Status Updates: 10/14 - Beumer is going to work on re-aiming some of these auto-inducts, retrain ops on induction angles
Description: Confirm divert points to pallet build chutes, light packages were landing in the wrong chutes or stuck in between
Date Identified: 10/14/2025
Status Updates: 10/14 - Check the chutes that have missorts and jams at the top 10/17 - chutes checked and made adjustments Monitor
Description: Check induct firing direction and timing at IND2A-22, a few packages were observed falling off the carriers being off to the edge
Date Identified: 10/15/2025
Status Updates: 10/17 - beumer to monitor
Image: IMG_4519.jpg
Description: auto inducts and inducts need to be restarted manually
Date Identified: 2025-11-09
Status Updates: 11/10 The Induction Global Restart Correction completed . Since then we had a few instances when the safety doors were opened to test the new code. After closing the safety door the sorter started along with the inductions as expected. ; 11/09 - Issue Logged
Description: Document the process for clearing bellows for RME
Date Identified: 2025-10-17
Description: Air knife is not firing properly leading to misfires
Date Identified: 2025-11-07
Status Updates: 11/10 - Recalibrated but still having issues. Escalating to Beumer ; 11/07 - Camila to connect with Beumer on this issue and update
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Reassigned to Beumer
Description: S014024 CHUTE
Date Identified: 10/16/2025
Status Updates: 10/18 will investigate
Date Identified: 2025-10-22
Status Updates: Incomplete
Date Identified: 2025-10-22
Status Updates: Incomplete
Date Identified: 2025-10-22
Status Updates: Incomplete
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Reassigned to Beumer
Description: S014024 CHUTE
Date Identified: 10/16/2025
Status Updates: 10/18 will investigate
Description: Auto induct - 7d
Date Identified: 10/16/2025
Status Updates: 10/18 will investigate
Description: Remark induct point X's on conveyance in permanent material (paint, ink, tape, etc.)
Date Identified: 10/6/2025
Status Updates: 10/14 - Beumer to start painting after sort tonight at VS-D VS B C A complete... VS-d ECD 10/17 night 10/18 confirm if compete
Description: Training for ops on difference between jams/faults, ops seems to think all faults should clear themselves on auto-inducts, maybe something on minor piece
Date Identified: 10/14/2025
Status Updates: 10/14 - Bryan is working on similar issue at SAT9, Deepak from Amazon is helping, Jody will send people to investigate
Image: fixed finger gaurds
Description: Throughput Limit is being identified on SCADA and Grafana as an error code, despite not being in SFS. Determine root cause of Throughput Limits being triggered and assign them properly.
Date Identified: 10/15/2025
Status Updates: 10/17 was used for testing is now disabled
Description: Beumer not sending full accurate lane status to AutStand for SCADA visualization. Beumer needs to send an updated Excel file for AutStand to update.
Date Identified: 10/14/2025
Date Completed: 10/14/2025
Status Updates: 10/14 - Autstand now has all of the program info from Beumer to connect statuses 10/17 resolved
Description: After an E-Stop and Restart, Auto-Induction didn't go through its auto clear cycle automatically, someone had to go to the local induction control station
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: 10/17 -- related to the global start? montor confirmed that it works
Description: 10/17 -- Sherri asked Beumer (Bryan) to disable the 2 chutes from the sorter. Operations to advise when to re-enable
Date Identified: 10/17
Date Completed: 10/17
Description: S013018
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Reassigned to Beumer
Description: Too many packages are falling in netting. Add add'l netting ? refocus air knife?
Date Identified: 2025-10-19
Status Updates: 10/23 - Airknife out of alignment. Beumer adjusted but requested Silman to return to site to recalibrate
Description: Experiencing too many items on bellow... causing sorter to stop
Date Identified: 2025-10-22
Description: Sorter shutting down too often
Date Identified: 2025-10-22
Status Updates: 30% disable threshold... confirm reenable
Description: Sorter stopped could not find root cause. Estop was triggered and not communicated
Date Identified: 2025-10-21
Description: Causing missorts and DBS/IBS/IOB faults that stop the sorter
Date Identified: 2025-10-22
Status Updates: 10/23 - Beumer updated PLC to prevent issue but did nto work. Additional logs were addeed to trace root cause of issue (10/24 @730am)
Description: Bypasses were turned off several times during testing
Date Identified: 10/14/2025
Date Completed: 10/17
Status Updates: 10/14 - Bryan to update code tomorrow 10/15 - Bypasses had to be manually turned on when crossbelt stopped 10/16 - Fix applied, monitor
Description: Confirm divert points for auto and semi-auto inducts
Date Identified: 10/14/2025
Status Updates: 10/14 - Beumer is going to work on re-aiming some of these auto-inducts, retrain ops on induction angles
Description: Confirm divert points to pallet build chutes, light packages were landing in the wrong chutes or stuck in between
Date Identified: 10/14/2025
Status Updates: 10/14 - Check the chutes that have missorts and jams at the top 10/17 - chutes checked and made adjustments Monitor
Description: Check induct firing direction and timing at IND2A-22, a few packages were observed falling off the carriers being off to the edge
Date Identified: 10/15/2025
Status Updates: 10/17 - beumer to monitor
Image: IMG_4519.jpg
Description: IND5B-5 (Induct platform VSB)
Date Identified: 10/16/2025
Status Updates: 10/18 - will verify Will check calibration, waiting on tool
Description: auto inducts and inducts need to be restarted manually
Date Identified: 2025-11-09
Status Updates: 11/10 The Induction Global Restart Correction completed . Since then we had a few instances when the safety doors were opened to test the new code. After closing the safety door the sorter started along with the inductions as expected. ; 11/09 - Issue Logged
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Reassigned to Beumer
Description: S014024 CHUTE
Date Identified: 10/16/2025
Status Updates: 10/18 will investigate
Description: Auto induct - 7d
Date Identified: 10/16/2025
Status Updates: 10/18 will investigate
Description: Chute S014072
Date Identified: 10/17/2025
Status Updates: 10/18 will investigate
Description: Bypass DA
Date Identified: 10/17/2025
Status Updates: 10/18 - will investigate
Description: Lane S014024
Date Identified: 10/17/2025
Status Updates: KK 10/19 - Reassigned to beumer, they control crossbelt chute jams
Description: Main Sorter
Date Identified: 10/18/2025
Status Updates: 10/18 - need update for ops on how DBS works
Description: Cells on Main sorter
Date Identified: 10/18/2025
Description: Document the process for clearing bellows for RME
Date Identified: 2025-10-17
Description: Is aligner working as expected? Skewed boxes triggering as oversized
Date Identified: 2025-10-19
Date Identified: 2025-10-22
Status Updates: Incomplete
Date Identified: 2025-10-22
Status Updates: Incomplete
Date Identified: 2025-10-22
Status Updates: Incomplete
Description: File with missorts shared.
Date Identified: 2025-10-20
Status Updates: 11/3 -- Missorts issue with chute trigger settings identified. All chutes evaluated and fixed on 10/30 will evaluate improvements with next Ops report
Status Updates: 11/3 - Working with Autstand conveyor ready flag as disabled ... will be addressed by full lane signal (fluidload only). Still need to do similar fix on bypass but need to evaluate when to trigger full lane (vs lane not available0
Description: Air knife is not firing properly leading to misfires
Date Identified: 2025-11-07
Status Updates: 11/10 - Recalibrated but still having issues. Escalating to Beumer ; 11/07 - Camila to connect with Beumer on this issue and update
Description: After a jam happens and it is reversed by the autoinduct. This requires human intervention to be reseted. The jam remains ready to be reset but doesnt provide any indication in SCADA so no one know it needs to be reset. Can we just autostart after a jam?
Date Identified: 2025-11-09
Status Updates: 11/09 - Beumer is looking in to this. downtime is required to make changes for this.
Description: Daily multiple jams on inducts / finger gaurds dislodged resulting in down time
Date Identified: 2025-11-11
Description: DHL packages are now in scope for processing. DHL labels need to be distributed to both Beumer and Amazon teams for proper handling. The plan is to have the Beumer team on-site to run test packages using one bottom scanner to validate the new barcode and label setup. If successful, the configuration will be deployed across all 36 Beumer scanners plus one DSC non-con unit. The team still needs to analyze 200 no-read and 200 multi-read images as part of the validation process.
Date Identified: 2025-10-15
Date Completed: 2025-11-10
Status Updates: 11/09 - Datalogic also updated the non-con scan tunnel for DHL labels. 11/07 - Action still in progress on the intralox sorter in terms of scanner calibration for DHL packages. The action is completed for the Xbelt. 11/6 COMPLETE - DHL labels are 100% fixed with zero scan tunnel errors for the last two days. 11/5 Update has been completed. Site to monitor PS to validate. 11/4 Two scan tunnels have been correct the remaining 7 will be completed by 11/5. 11/3 DHL label specification needs to be programmed in the scan tunnel logic.
Description: The scan tunnels are experiencing elevated No-Reads and Multi-Reads issues. AE is now partnering with Datalogic and Beumer to identify root causes, with daily collaborative calls established. The VS-C Induct SCA001 has undergone calibration work including photo eye spacing measurements, AV7000 scan distance adjustment to 125mm, and camera calibration, with ongoing monitoring of read rates. Datalogic is continuing to focus on SCA001, working on timing/tracking adjustments and conducting image analysis of 200 no-read and 200 multi-read samples to identify patterns.
Date Identified: 2025-10-16
Status Updates: 11/10 - Site is still experiencing high No Reads. Data from 11/9 (4am to 4am) shows 7.0% No Reads (48,032) and 5.1% Multi-Reads (34,804). (Grifana) 11/09 - All updates are complete. Amazon team is monitoring performance. Will close out after a week of consistent results. 96% good read rate from 11/08 data. 11/07 - The VS-C induct has been calibrated and is now working. Tech needs to check if a no-read is a true no-read or a damaged/misaligned label. We will continue monitoring. 11/6 - No Update 11/5 - Per FE Controls and Beumer deep dive: Grafana receives S01 messages as items go through each scan tunnel and adds them together, creating an "inflated" scan defect number. Beumer only sends the code on a true scan, then the code moves through the sorter attached to the carrier, showing the true defect count that is not inflated. Deep dives are still happening. Should have analysis from Datalogic by 11/6 for review by FE Controls to ensure the Beumer defect count is correct. If correct, site will only be able to see true defects on BG Fusion and will not be able to rely on Grafana data to make operational decisions, deep dive, or troubleshoot issues. @hakerp will look into a defect dashboard as an alternative. 11/4 - Grafana and BG Fusion do not match in scan tunnel defects (variance of 20%+). @davoste is deep diving the issue and will have a recap for the 11/5 daily call. All scan tunnels will have the logic update completed by 11/5. 11/3 - Four scan tunnels will be completed with logic change on 11/3; remaining 5 to be completed 11/5.
Description: The program required for accessing package images for detailed troubleshooting is currently inaccessible to remote teams. The VLAN was not converted to off-corp as planned and remains on-corp, which is an IT issue requiring deep investigation. Beumer/Datalogic needs to provide Amazon with a detailed network architecture drawing to understand how everything is connected and supposed to work. This is blocking remote troubleshooting capabilities with ownership under IT/Datalogic.
Date Identified: 2025-10-15
Status Updates: 11/10 - Vlan deployed on 11/7. IP's shared with DL to remap the connections. Testing. 11/07 - Local IT has a MCM to update VLANs for remote access to work. Waiting on update from IT. 11/6 No update 11/5 Update from local IT for VLAN deployment - working on getting MCMs written and are trying to push them through for Friday Morning. (Seems like there needs to be 7 total MCMs). 11/4 @deesant is working to bring online before Peak. If unable to rectify, onsite (vendor/OE) support schedule will be used to ensure site is able to troubleshoot and resolve issue without remote access. 11/3 Current timeline is the access will not be able to be granted until Q1 2026
Description: The program required for accessing package images for detailed troubleshooting is currently inaccessible to remote teams. The VLAN was not converted to off-corp as planned and remains on-corp, which is an IT issue requiring deep investigation. Beumer/Datalogic needs to provide Amazon with a detailed network architecture drawing to understand how everything is connected and supposed to work. This is blocking remote troubleshooting capabilities with ownership under IT/Datalogic.
Date Identified: 2025-10-15
Status Updates: 11/10 - Vlan deployed on 11/7. IP's shared with DL to remap the connections. Testing. 11/07 - Local IT has a MCM to update VLANs for remote access to work. Waiting on update from IT. 11/6 No update 11/5 Update from local IT for VLAN deployment - working on getting MCMs written and are trying to push them through for Friday Morning. (Seems like there needs to be 7 total MCMs). 11/4 @deesant is working to bring online before Peak. If unable to rectify, onsite (vendor/OE) support schedule will be used to ensure site is able to troubleshoot and resolve issue without remote access. 11/3 Current timeline is the access will not be able to be granted until Q1 2026
Description: DHL packages are now in scope for processing. DHL labels need to be distributed to both Beumer and Amazon teams for proper handling. The plan is to have the Beumer team on-site to run test packages using one bottom scanner to validate the new barcode and label setup. If successful, the configuration will be deployed across all 36 Beumer scanners plus one DSC non-con unit. The team still needs to analyze 200 no-read and 200 multi-read images as part of the validation process.
Date Identified: 2025-10-15
Date Completed: 2025-11-10
Status Updates: 11/09 - Datalogic also updated the non-con scan tunnel for DHL labels. 11/07 - Action still in progress on the intralox sorter in terms of scanner calibration for DHL packages. The action is completed for the Xbelt. 11/6 COMPLETE - DHL labels are 100% fixed with zero scan tunnel errors for the last two days. 11/5 Update has been completed. Site to monitor PS to validate. 11/4 Two scan tunnels have been correct the remaining 7 will be completed by 11/5. 11/3 DHL label specification needs to be programmed in the scan tunnel logic.
Description: The scan tunnels are experiencing elevated No-Reads and Multi-Reads issues. AE is now partnering with Datalogic and Beumer to identify root causes, with daily collaborative calls established. The VS-C Induct SCA001 has undergone calibration work including photo eye spacing measurements, AV7000 scan distance adjustment to 125mm, and camera calibration, with ongoing monitoring of read rates. Datalogic is continuing to focus on SCA001, working on timing/tracking adjustments and conducting image analysis of 200 no-read and 200 multi-read samples to identify patterns.
Date Identified: 2025-10-16
Status Updates: 11/10 - Site is still experiencing high No Reads. Data from 11/9 (4am to 4am) shows 7.0% No Reads (48,032) and 5.1% Multi-Reads (34,804). (Grifana) 11/09 - All updates are complete. Amazon team is monitoring performance. Will close out after a week of consistent results. 96% good read rate from 11/08 data. 11/07 - The VS-C induct has been calibrated and is now working. Tech needs to check if a no-read is a true no-read or a damaged/misaligned label. We will continue monitoring. 11/6 - No Update 11/5 - Per FE Controls and Beumer deep dive: Grafana receives S01 messages as items go through each scan tunnel and adds them together, creating an "inflated" scan defect number. Beumer only sends the code on a true scan, then the code moves through the sorter attached to the carrier, showing the true defect count that is not inflated. Deep dives are still happening. Should have analysis from Datalogic by 11/6 for review by FE Controls to ensure the Beumer defect count is correct. If correct, site will only be able to see true defects on BG Fusion and will not be able to rely on Grafana data to make operational decisions, deep dive, or troubleshoot issues. @hakerp will look into a defect dashboard as an alternative. 11/4 - Grafana and BG Fusion do not match in scan tunnel defects (variance of 20%+). @davoste is deep diving the issue and will have a recap for the 11/5 daily call. All scan tunnels will have the logic update completed by 11/5. 11/3 - Four scan tunnels will be completed with logic change on 11/3; remaining 5 to be completed 11/5.
Description: The program required for accessing package images for detailed troubleshooting is currently inaccessible to remote teams. The VLAN was not converted to off-corp as planned and remains on-corp, which is an IT issue requiring deep investigation. Beumer/Datalogic needs to provide Amazon with a detailed network architecture drawing to understand how everything is connected and supposed to work. This is blocking remote troubleshooting capabilities with ownership under IT/Datalogic.
Date Identified: 2025-10-15
Status Updates: 11/10 - Vlan deployed on 11/7. IP's shared with DL to remap the connections. Testing. 11/07 - Local IT has a MCM to update VLANs for remote access to work. Waiting on update from IT. 11/6 No update 11/5 Update from local IT for VLAN deployment - working on getting MCMs written and are trying to push them through for Friday Morning. (Seems like there needs to be 7 total MCMs). 11/4 @deesant is working to bring online before Peak. If unable to rectify, onsite (vendor/OE) support schedule will be used to ensure site is able to troubleshoot and resolve issue without remote access. 11/3 Current timeline is the access will not be able to be granted until Q1 2026
Description: Photoeyes stop the line vs feeding when blocked
Date Identified: 10/15/2025
Status Updates: Autstand jumped out the photoeyes to get them operational 10/17 SS contacted Caljan... waiting on date for tech
Description: OB Fluid
Date Identified: 10/15/2025
Status Updates: 10/17 Sherri contacted Caljan and arranged for RME to have remote tech support
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Reassigned to Caljan
Description: Outbound
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Reassigned to Caljan
Description: Photoeyes stop the line vs feeding when blocked
Date Identified: 10/15/2025
Status Updates: Autstand jumped out the photoeyes to get them operational 10/17 SS contacted Caljan... waiting on date for tech
Description: OB Fluid
Date Identified: 10/15/2025
Status Updates: 10/17 Sherri contacted Caljan and arranged for RME to have remote tech support
Description: Outbound
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Reassigned to Caljan
Description: Photoeyes stop the line vs feeding when blocked
Date Identified: 10/15/2025
Status Updates: Autstand jumped out the photoeyes to get them operational 10/17 SS contacted Caljan... waiting on date for tech
Description: OB Fluid
Date Identified: 10/15/2025
Status Updates: 10/17 Sherri contacted Caljan and arranged for RME to have remote tech support
Description: Outbound
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Reassigned to Caljan
Date Identified: 10/16/2025
Status Updates: KK 10/18 - Reassigned to Caljan
Description: Flow turn belts incorrectly manufactured and need to be replaced
Date Identified: 10/10/2025
Status Updates: 10/29 final belt replacement scheduled for midnite tonight 11/3 - all belts have been replaced
Date Identified: 2025-10-18
Date Identified: 2025-10-20
Status Updates: 10/21/25 - repair completed
Description: Belt failed prior to flow splitter. Replaced with belt from noncon 2 (using only non con 1) until belt is delivered.
Date Identified: 2025-11-01
Status Updates: 11/3 - still waiting on belt to be delivered
Description: Dust accumulation on the reflectors incorrectly creating jam states on the funnels leading to semi-auto inducts
Date Identified: 10/14/2025
Status Updates: 10/17 - DCS surveyed... on going. 10/18 Belts being cauterized to eliminate the flaying . Will update with estimated completion date 10/19 -- in process 10/22: Inbound Completed; Working on Bypass and PS conveyance
Description: Packages getting stuck in chute at dead plate and rollers. Need to look at a mechanical fix to eliminate issue, possibly extend the dead plate.
Date Identified: 10/15/2025
Status Updates: 10/17 --- Changed the PE location.. to trigger the MDR. monitor may need to add UHMW
Description: 10/17 -Weld failed. DCS bolted sidepan. Check other pans
Date Identified: 10/17
Status Updates: 10/18 - resolved
Description: pop up rollers on flow splitter are worn. replace wheels, assure that installation is adjusted/fine-tuned
Date Identified: 10/17
Status Updates: 10/18 - still pending 10/22: awaiting Down time window will take several down times to complete
Description: S02-202CH
Date Identified: 10/15/2025
Status Updates: No Oil Present at Chute (Fire Suppression Pipe is Leaking)
Description: QAA-3CH
Date Identified: 10/15/2025
Status Updates: No Oil Present at Chute
Description: PS collector re induct chutes
Date Identified: 10/16/2025
Status Updates: Cannot raise belt
Description: Semi induct A
Date Identified: 10/17/2025
Status Updates: 10/18 - pending
Description: QAB-2CH
Date Identified: 10/17/2025
Status Updates: Pending
Date Identified: 10/17/2025
Status Updates: 10/17 - Confirmed that jack was not received/onsite here or MTN2. Asked DCS to confirm if ordered with the tippers. 10/22: PO Pending for 1 Jack 10/23: ETA Shipping Date of Tipper Jack is 10/31/2025
Date Identified: 2025-10-10
Status Updates: 10.29 SSI will be on site to evaluate /repair 10/30. 11/3 - SSI completed their evaluation, need to replace/rebuild over 40 latches
Description: upgrade the bolts
Description: Motor Oreded will update when I have an ETA ( Tryignto get this overnight)
Date Identified: 2025-10-26
Status Updates: Pending Ship Date
Description: Catached Point in two area's Both have been completed
Date Identified: 2025-11-04
Date Completed: 2025-11-05
Status Updates: 11/4 - Wes Matthews reviewed with Jesse
Description: Completed
Date Identified: 2025-11-04
Date Completed: 2025-11-05
Status Updates: 11/4 Wes Matthews reviewed with Jesse
Description: Sidepans are flimsy and need to be reinforced; when a heavy box hits the side, the guarding moves, mistakenly blocking the jam photoeye
Date Identified: 10/14/2025
Status Updates: 10/17 -- investigated... no issues identified monitor 11/3: Nothing Mechanical we can do to frim up the side guard it is stanless steel
Date Identified: 2025-11-04
Status Updates: 11/4 Wes Matthews reviewed with Jesse
Description: NC Sorter Aligner has a catch point at the exit, uhmw transfer plates on vertical belt and conveyor tplate
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: 10/17 - fixed.
Status Updates: 10/18 - no update 10/22: A waiting CR
Description: Noisy when running, side pan is very warm to the touch
Date Identified: 2025-10-18
Status Updates: F14041
Description: Belt failed prior to flow splitter. Replaced with belt from noncon 2 (using only non con 1) until belt is delivered.
Date Identified: 2025-11-01
Status Updates: 11/3 - still waiting on belt to be delivered
Date Identified: 2025-11-04
Status Updates: 11/4 Wes Matthews reviewed with Jesse
Status Updates: 10/18 - no update 10/22: A waiting CR
Description: Flow turn belts incorrectly manufactured and need to be replaced
Date Identified: 10/10/2025
Status Updates: 10/29 final belt replacement scheduled for midnite tonight 11/3 - all belts have been replaced
Description: Dust accumulation on the reflectors incorrectly creating jam states on the funnels leading to semi-auto inducts
Date Identified: 10/14/2025
Status Updates: 10/17 - DCS surveyed... on going. 10/18 Belts being cauterized to eliminate the flaying . Will update with estimated completion date 10/19 -- in process 10/22: Inbound Completed; Working on Bypass and PS conveyance
Description: Packages getting stuck in chute at dead plate and rollers. Need to look at a mechanical fix to eliminate issue, possibly extend the dead plate.
Date Identified: 10/15/2025
Status Updates: 10/17 --- Changed the PE location.. to trigger the MDR. monitor may need to add UHMW
Description: NC Sorter Aligner has a catch point at the exit, uhmw transfer plates on vertical belt and conveyor tplate
Date Identified: 10/15/2025
Date Completed: 10/17
Status Updates: 10/17 - fixed.
Description: 10/17 -Weld failed. DCS bolted sidepan. Check other pans
Date Identified: 10/17
Status Updates: 10/18 - resolved
Description: pop up rollers on flow splitter are worn. replace wheels, assure that installation is adjusted/fine-tuned
Date Identified: 10/17
Status Updates: 10/18 - still pending 10/22: awaiting Down time window will take several down times to complete
Description: S02-202CH
Date Identified: 10/15/2025
Status Updates: No Oil Present at Chute (Fire Suppression Pipe is Leaking)
Description: QAA-3CH
Date Identified: 10/15/2025
Status Updates: No Oil Present at Chute
Description: PS collector re induct chutes
Date Identified: 10/16/2025
Status Updates: Cannot raise belt
Description: Semi induct A
Date Identified: 10/17/2025
Status Updates: 10/18 - pending
Description: QAB-2CH
Date Identified: 10/17/2025
Status Updates: Pending
Date Identified: 10/17/2025
Status Updates: 10/17 - Confirmed that jack was not received/onsite here or MTN2. Asked DCS to confirm if ordered with the tippers. 10/22: PO Pending for 1 Jack 10/23: ETA Shipping Date of Tipper Jack is 10/31/2025
Description: Noisy when running, side pan is very warm to the touch
Date Identified: 2025-10-18
Status Updates: F14041
Date Identified: 2025-10-18
Date Identified: 2025-10-10
Status Updates: 10.29 SSI will be on site to evaluate /repair 10/30. 11/3 - SSI completed their evaluation, need to replace/rebuild over 40 latches
Date Identified: 2025-10-20
Status Updates: 10/21/25 - repair completed
Description: upgrade the bolts
Description: Motor Oreded will update when I have an ETA ( Tryignto get this overnight)
Date Identified: 2025-10-26
Status Updates: Pending Ship Date
Description: Catached Point in two area's Both have been completed
Date Identified: 2025-11-04
Date Completed: 2025-11-05
Status Updates: 11/4 - Wes Matthews reviewed with Jesse
Description: Completed
Date Identified: 2025-11-04
Date Completed: 2025-11-05
Status Updates: 11/4 Wes Matthews reviewed with Jesse
Description: Sidepans are flimsy and need to be reinforced; when a heavy box hits the side, the guarding moves, mistakenly blocking the jam photoeye
Date Identified: 10/14/2025
Status Updates: 10/17 -- investigated... no issues identified monitor 11/3: Nothing Mechanical we can do to frim up the side guard it is stanless steel
Status Updates: 10/18 - no update 10/22: A waiting CR
Description: Belt failed prior to flow splitter. Replaced with belt from noncon 2 (using only non con 1) until belt is delivered.
Date Identified: 2025-11-01
Status Updates: 11/3 - still waiting on belt to be delivered
Date Identified: 2025-11-04
Status Updates: 11/4 Wes Matthews reviewed with Jesse
Description: dock door 223
Date Identified: 10/16/2025
Date Completed: 2025-10-21
Status Updates: KK 10/21 - Investigated the unit, did not see anything unusual. Unit is working fine
Description: dock door 223
Date Identified: 10/16/2025
Date Completed: 2025-10-21
Status Updates: KK 10/21 - Investigated the unit, did not see anything unusual. Unit is working fine
Description: Shaft walked causing the belts to come off track and destroy 2 belts
Date Identified: 2025-10-18
Date Completed: 2025-10-19
Status Updates: AM 10/19 - DCS repaired this merge and replaced the 2 belts. This needs to be monitored
Description: Shaft walked causing the belts to come off track and destroy 2 belts
Date Identified: 2025-10-18
Date Completed: 2025-10-19
Status Updates: AM 10/19 - DCS repaired this merge and replaced the 2 belts. This needs to be monitored
Description: Rip in belt the size of a dollar bill
Date Identified: 2025-10-18
Date Completed: 2025-10-18
Status Updates: AM 10/19 - RME replaced this belt
Description: Rip in belt the size of a dollar bill
Date Identified: 2025-10-18
Date Completed: 2025-10-18
Status Updates: AM 10/19 - RME replaced this belt
Description: DHL label was not in orignal spec. Need to be able to identify that label and filter out other barcodes.
Date Identified: 2025-10-27
Description: Confirm that the trigger timing from yesterday is fully resolved
Date Identified: 10/14/2025
Status Updates: 10/17 - S01 ad. trigger was moved. appears to be resolved. monitoring
Description: Unexpectedly high multi-read rate from scanners during LOT
Date Identified: 10/14/2025
Status Updates: 10/14 - Datalogic prioritzing deep dive on these issues to identify root cause 10/17 - in process sa01 ab still has issue. investigating 10/19= Modification today, monitor 11/3 - DAta logic is reconfiguring all scan tunnels. SCA01, SCA02 complete. SCA03 and SCA04 to be completed over night 11/3
Description: Currently, manual pull of all images from Datalogic programs is required to ID issues
Date Identified: 10/8/2025
Status Updates: 10/17- DL is proposes to get 2D images. Jody to follow up
Description: Need ability to pull error code stats from Datalogic
Date Identified: 10/14/2025
Status Updates: 10/17 -- Jody to follow up with DL
Description: Currently, manual pull of all images from Datalogic programs is required to ID issues
Date Identified: 10/8/2025
Status Updates: 10/17- DL is proposes to get 2D images. Jody to follow up
Description: Unexpectedly high multi-read rate from scanners during LOT
Date Identified: 10/14/2025
Status Updates: 10/14 - Datalogic prioritzing deep dive on these issues to identify root cause 10/17 - in process sa01 ab still has issue. investigating 10/19= Modification today, monitor 11/3 - DAta logic is reconfiguring all scan tunnels. SCA01, SCA02 complete. SCA03 and SCA04 to be completed over night 11/3
Description: Need ability to pull error code stats from Datalogic
Date Identified: 10/14/2025
Status Updates: 10/17 -- Jody to follow up with DL
Description: Confirm that the trigger timing from yesterday is fully resolved
Date Identified: 10/14/2025
Status Updates: 10/17 - S01 ad. trigger was moved. appears to be resolved. monitoring
Description: Unexpectedly high multi-read rate from scanners during LOT
Date Identified: 10/14/2025
Status Updates: 10/14 - Datalogic prioritzing deep dive on these issues to identify root cause 10/17 - in process sa01 ab still has issue. investigating 10/19= Modification today, monitor 11/3 - DAta logic is reconfiguring all scan tunnels. SCA01, SCA02 complete. SCA03 and SCA04 to be completed over night 11/3
Description: Currently, manual pull of all images from Datalogic programs is required to ID issues
Date Identified: 10/8/2025
Status Updates: 10/17- DL is proposes to get 2D images. Jody to follow up
Description: Need ability to pull error code stats from Datalogic
Date Identified: 10/14/2025
Status Updates: 10/17 -- Jody to follow up with DL
Description: DHL label was not in orignal spec. Need to be able to identify that label and filter out other barcodes.
Date Identified: 2025-10-27
Description: All OB fluid maxxx reaches
Date Identified: 10/15/2025
Status Updates: Gorbel and FMH on site for training/ support
Description: All OB fluid maxxx reaches
Date Identified: 10/15/2025
Status Updates: Gorbel and FMH on site for training/ support
Description: Contact failed and estop jumped out ... could not retract/extend unit
Date Identified: 10/15/2025
Description: DD218 Destuff-it
Date Identified: 10/15/2025
Description: Contact failed and estop jumped out ... could not retract/extend unit
Date Identified: 10/15/2025
Description: DD218 Destuff-it
Date Identified: 10/15/2025
Description: Verify all D2C lanes are mapped properly
Date Identified: 10/14/2025
Date Completed: 10/14/2025
Status Updates: 10/18 -- complete confirmed
Description: Verify all D2C lanes are mapped properly
Date Identified: 10/14/2025
Date Completed: 10/14/2025
Status Updates: 10/18 -- complete confirmed
Description: NCPRS2-1CH
Date Identified: 10/15/2025
Status Updates: duplicate
Date Identified: 10/15/2025
Status Updates: resolved
Description: (2) High
Date Identified: -Created a JAM on UL21-3, unable to restart line by pushing start button or system start/reset button on control panel -CP Stacklight AMBER beacon does not turn on in Fault/Jam Condition
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Date Identified: -CP
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Date Identified: -UL9-5
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Date Identified: -UL8-4
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Date Identified: -UL7-3
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Date Identified: -PE
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Date Identified: -UL2-3
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Date Identified: -Caused Jam Condition on UL1-3, Cannot restart system from CP reset/start button, or local start buttons in that section. Have to walk downstream to reset. -UL1-3 PE jam timers need to be lower, timer too long to detect Jams -Jam Beacon not turning on -CP AMBER stack light not turning on during fault/jam condition -UL1-10B PE stops conveyor in front of it (UL1-11) and jam on SCADA shows as UL1-11
Status Updates: 2025-11-11 00:00:00
Date Identified: -Chute
Status Updates: 2025-11-12 00:00:00
Date Identified: -Jam
Status Updates: 2025-11-12 00:00:00
Date Identified: -Jam
Status Updates: 2025-11-12 00:00:00
Date Identified: -Jam
Status Updates: 2025-11-12 00:00:00
Description: NON Con
Date Identified: 10/16/2025
Description: drop zone banner in Non Con
Date Identified: 10/16/2025
Description: Non Con
Date Identified: 10/16/2025
Description: Non Con
Date Identified: 10/16/2025
Description: Non Con
Date Identified: 10/16/2025
Description: NON Con
Date Identified: 10/16/2025
Description: drop zone banner in Non Con
Date Identified: 10/16/2025
Description: Non Con
Date Identified: 10/16/2025
Description: NCPRS2-1CH
Date Identified: 10/15/2025
Status Updates: duplicate
Date Identified: 10/15/2025
Status Updates: resolved
Description: NON Con
Date Identified: 10/16/2025
Description: drop zone banner in Non Con
Date Identified: 10/16/2025
Description: Non Con
Date Identified: 10/16/2025
Description: Non Con
Date Identified: 10/16/2025
Description: Non Con
Date Identified: 10/16/2025
Description: (2) High
Date Identified: -Created a JAM on UL21-3, unable to restart line by pushing start button or system start/reset button on control panel -CP Stacklight AMBER beacon does not turn on in Fault/Jam Condition
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Date Identified: -CP
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Date Identified: -UL9-5
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Date Identified: -UL8-4
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Date Identified: -UL7-3
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Description: (2) High
Description: (2) High
Description: (2) High
Date Identified: -PE
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Date Identified: -UL2-3
Status Updates: 2025-11-11 00:00:00
Description: (2) High
Date Identified: -Caused Jam Condition on UL1-3, Cannot restart system from CP reset/start button, or local start buttons in that section. Have to walk downstream to reset. -UL1-3 PE jam timers need to be lower, timer too long to detect Jams -Jam Beacon not turning on -CP AMBER stack light not turning on during fault/jam condition -UL1-10B PE stops conveyor in front of it (UL1-11) and jam on SCADA shows as UL1-11
Status Updates: 2025-11-11 00:00:00
Date Identified: -Chute
Status Updates: 2025-11-12 00:00:00
Date Identified: -Jam
Status Updates: 2025-11-12 00:00:00
Date Identified: -Jam
Status Updates: 2025-11-12 00:00:00
Date Identified: -Jam
Status Updates: 2025-11-12 00:00:00
Description: Access issues at bypass inhibiting jam clear access for RME. Are all Cottermans installed?
Date Identified: 10/14/2025
Description: Access issues at bypass inhibiting jam clear access for RME. Are all Cottermans installed?
Date Identified: 10/14/2025
Description: Access issues at bypass inhibiting jam clear access for RME. Are all Cottermans installed?
Date Identified: 10/14/2025